台北W飯店No. 10, Section 5, Zhongxiao East Road, Xinyi District, Taipei City, Taiwan 110
~ 15 min (4 km)
Choose your service
Point-to-point
Set schedule, full control
Set your own departure time for a well-planned trip.
Hourly ride
Charter from 2-12 hours
Hourly charter from 2 to 12 hours, with full flexibility.
FAQ
What are the payment mode?
What are the payment mode?
Tripool accept credit cards (Visa/MasterCard/JCB), debit cards, Google Pay, Apple Pay, payment at 7-11, and ATM. All online payment systems are SSL encrypted.
Can I modify my order details?
Can I modify my order details?
If you need to modify your booking, please reply directly to your confirmation email with the details you wish to change. Our team will assist you. Please note the modification deadlines for each service: ・Private Transfer / Hourly Ride: Requests must be submitted before 6:00 AM (Taiwan time) on the day before your ride. Late requests may be accepted depending on vehicle availability; if approved, a modification fee of at least NT$200 will apply. faq.answer.changeOrder2 Thank you for your understanding.
How to cancel a tripool reservation? Is there any cancelation fee?
How to cancel a tripool reservation? Is there any cancelation fee?
There is no fee to cancel your trip and we offer a full refund. However, you must complete the order cancellation application within the following specified time (https://lihi1.com/8Q4fV). If the specified time is exceeded, no refund will be provided. If it is caused by natural disasters, a full refund will be provided. Point-to-Point and Hourly Ride: Cancellations made before 6:00 AM on the day before the ride will be fully refunded. faq.answer.cancel2 Once your cancellation request is submitted, we will proceed with the refund within a working day. The process will go through the third-party payment system which tripool uses and your credit card/bank system. Generally, it takes two weeks to return your fund to your account. During the Covid-19 pandemic, the process takes longer caused by the banks and it may be up to three weeks. Or you can request an equivalent value coupon and you can use it immediately.
How long in advance can I book a service?
How long in advance can I book a service?
One-way private car and hourly charter: It is recommended to complete your booking by 6:00 AM the day before your ride to get the best price. Final booking time: If your departure is in the morning, the latest booking time is by 6:00 PM the day before. If your departure is in the afternoon, you can book up to 2 hours before departure. faq.answer.advanceBooking1
What’s the difference between point-to-point transfers and hourly rides?
What’s the difference between point-to-point transfers and hourly rides?
. Point-to-point: Depart at your set time for a more predictable trip. . Time charter: It is charged by the hour and provides you with more flexible car options. It is suitable for city sightseeing, visits to multiple locations or trips that require multiple stops. You can freely arrange your itinerary and use a dedicated vehicle for the entire journey. Special value-added services, such as safety, can be added. Seats, micro-moving, pet-friendly cars. faq.answer.differenceBetweenServices2