Question 1

Is taking the HSR from 享豪大飯店 to Xpark a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from 享豪大飯店 to Xpark, HSR is economical and fast but involves transfer hassles and has difficult taxi access. From the earliest departure at 06:36 to the latest at 23:27, there are up to 63 high-speed rail from Hsinchu to Taoyuan each day. Assuming you depart from 享豪大飯店 (Zhubei City, Hsinchu County) , you may walk or take a bus—if available—to Hsinchu HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 15 minutes. Then, take a 10-12-minute (11 min on average) HSR ride from Hsinchu Station to Taoyuan HSR Station. The ticket price is NT$130 per person, followed by a 5-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 31 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$130. However, in Hsinchu County, there are only just over 700 licensed taxis. The taxi density is 1.3% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 80 times more difficult than in a major city like Taipei. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$370, and the journey takes 45 minutes. Although taking the HSR saves money and is also  faster, if you have bulky luggage, are traveling with elders with limited mobility, or worry about getting drenched during transfers on a rainy day, spending a little extra on a private car service can save you a lot of hassle. Furthermore, if you have more people in your group, the average cost per person drops significantly when you book with Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from 享豪大飯店 to Xpark?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you need absolute flexibility in your schedule, then iRent, which offers one-way rentals in the Taipei, New Taipei, Keelung, Taoyuan, and Hsinchu areas, should be a good fit for you. After registering on the iRent app, you can rent a small car for NT$115-205 per hour (rates vary by weekday/weekend and car model) with an additional charge of NT$3.2 per kilometer. The estimated cost from 享豪大飯店 to Xpark is between NT$300 and NT$350. Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from 享豪大飯店 to Xpark?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu County area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near 享豪大飯店, such as 銓順交通, 竹北-Ap車隊, 第一計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$945 and 1,100. However, in the whole Hsinchu County, there are only about 730 licensed taxis. The taxi density is just 1.3% of that in the Taipei/New Taipei metro area, meaning it is 80 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Although a metered taxi from central 享豪大飯店 to central Xpark might be cheaper, if your group has five people or more, taking two taxis will be more expensive, while choosing Tripool's private car service would be 10-25% cheaper. Considering all factors, Tripool is your best choice for traveling from 享豪大飯店 to Xpark in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from 享豪大飯店 to Xpark, it's better to reserve it now to secure the best price.

Question 6

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 7

Does tripool provide child car seats for private transportation service between 享豪大飯店 to Xpark?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	45 mins	30 mins	50-75 mins	60-75 mins
Price per Person	NT$370/person	NT$130/person	NT$100-120/person	NT$320-370/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating Time- and cost-saving	Cheap Schedule freedom One-way rental	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved	Inconsistent quality Difficult to find a ride

享豪大飯店→Xpark: high-speed rail is the fastest, and iRent is the cheapest

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