Taichung Airport Transfer & Transport｜tripool Taichung Airport Transfer

You can book through our online booking system. Simply select your pickup and destination, then confirm the date and time to complete the booking. Please enter your flight information at checkout so we can accurately track your location—even if your flight changes terminal at the last minute, there is no need to worry. After a successful booking, the system will send you a confirmation notification.

Yes. tripool offers same-day booking, and you can still book up to 2 hours before departure. However, tripool uses dynamic pricing, so the later you book, the more expensive it usually is. To make sure you can secure a suitable vehicle at a better price, we recommend booking early via the tripool official website or official app.

Yes! tripool offers cross-city airport transfer services covering the major areas of Taiwan. Whether you depart from your home, a hotel, or a station, we can arrange a direct transfer for you.

tripool airport transfer vehicles are mainly divided into three categories: 5-seat sedan, 5-seat SUV, and 9-seat van. Passengers and luggage are counted by actual quantity. A child of any age occupies 1 seat, and you must inform us of the total number of passengers and luggage when booking. If you are bringing large items such as a stroller, golf clubs, or a snowboard, please consult our online customer service before booking.

tripool airport transfers allow you to add a child seat, and a name-board pickup service is also offered. To meet a variety of traveler needs, tripool provides several practical paid add-on services with details as follows: (1) Child seat: NT$300 per seat. Under Taiwan law, children under 4 must use a safety seat when riding in a passenger car, so please tick the option and enter the quantity when booking. (2) Name-board pickup service: if needed, the fee is NT$300 per time, ideal for guests visiting Taiwan for the first time or unfamiliar with the airport layout. (3) Multiple stops: if you need additional pickup or drop-off stops along the way, the system can include them in the quote. (4) Other common add-ons and notes: if traveling with a pet, you can tick "bringing a small pet" when booking so the driver can prepare in advance to meet pet-friendly riding standards. For large luggage such as a wheelchair, surfboard, or golf clubs, please consult customer service before booking so they can help determine the right vehicle.

1. The tripool airport transfer fee already includes the base fare (the door-to-airport private ride fare), as well as the driver service fee, business tax, tolls, and other necessary costs. Passenger insurance is also included. (Child seats, name-board pickup, or additional stops require a separate paid add-on.) 2. tripool offers a late-night ride service: tripool provides 24-hour airport transfers, and red-eye flights in the early morning or late night can all be booked. 3. Night surcharge rules and period: the night/late-night period is defined as 22:00–06:59. Surcharge: if your ride time (including a landing time that falls into this period due to a flight delay) is within the night period, the system will add a night service fee based on the booking date and the pickup/drop-off addresses. 4. Transparent pricing: all night surcharges are clearly shown during the online estimate and at checkout, so there are no unexpected extra charges.

tripool provides comprehensive passenger insurance coverage. All dispatched vehicles are government-registered, legally operating commercial vehicles and are insured, as required, with compulsory automobile liability insurance, third-party liability insurance, and passenger liability insurance (each passenger is covered up to a maximum of NT$3 million; the actual coverage depends on the vehicle type and the program terms in effect at the time). In addition, within 7 days after the trip ends, the system will send an electronic receipt that can be legally used for company expense reimbursement.

1. Flight delay handling (1) Automatic ride-time extension: if you have provided your flight, the driver will track your arrival time in real time based on flight status. If the original driver's subsequent schedule is not affected, they will wait for you on site; if the delay is too long for the original driver to accommodate, tripool will help dispatch another driver at no extra charge. (2) Night surcharge: if a flight delay causes the actual landing time to fall into the "late-night period (22:00–06:59)," a night service fee will be charged as required. 2. Free pickup waiting time: with a flight provided - after the flight actually arrives (lands), the driver waits free of charge at the airport for 90 minutes; without a flight provided - the driver waits free of charge at the airport for 30 minutes based on your specified pickup time. 3. Overtime fee calculation: if the free waiting time of 30 or 90 minutes is exceeded and the driver is able to keep waiting, the overtime fee is NT$300 per 30 minutes (any period under 30 minutes is counted as 30 minutes). Please pay this overtime waiting fee directly to the driver in cash. 4. If your flight changes, we strongly recommend contacting tripool customer service in advance so that a representative can arrange dispatch for you promptly.

At 20:00 the night before departure, you will receive an email from tripool containing the driver's name, phone number, license plate, and a link for a private chat with the driver. For airport pickups (return trips), the driver will contact you on the day of travel or upon your arrival; for drop-offs, the driver will go directly to the designated address at the agreed time.

1. Order changes: if you submit a request before 23:59, 3 days before departure (earlier during consecutive holidays), tripool offers free cancellation; cancellations after this deadline are non-refundable. To modify an order, please handle it within the specified time; late requests may incur a modification service fee of at least $200 or be subject to vehicle availability. 2. How to modify: reply directly to your "order confirmation email," or tell the tripool customer service center the changes you want, and our staff will assist you. 3. Modification deadline: for one-way transfers and hourly charters, please submit your request before 06:00 the morning before the ride. 4. Fee policy: cancellations within the deadline are free and eligible for a full refund (card refund or an equivalent coupon). After the specified time, no refund is given. In the event of force majeure such as a natural disaster, a full refund is available.