Question 1

Is it advisable to rent a car and drive from 台东火车站 to Kaohsiung Airport (KHH)?

Accepted Answer

Travelers usually do not choose to rent or drive to Kaohsiung Airport (KHH). After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 2

Would it be economical to take a taxi from 台东火车站 to Kaohsiung Airport (KHH)?

Accepted Answer

If you choose to take a taxi directly, in the Taitung County area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 山馬計程車, 山馬(三馬)計程車, 台東縣大台東計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$3,645 and 5,500, which is not significantly different from Tripool. By comparison, Tripool offers a fixed, transparent fare that will not change due to traffic or detours. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Taitung County, there are only about 350 licensed taxis. The taxi density is just 0.2% of that in the Taipei/New Taipei metro area, meaning it is 400 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Furthermore, some taxi drivers in Taitung County flat-out refuse to use the meter. Nearly 47% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from 台东火车站 to Kaohsiung Airport (KHH) in terms of both price and service quality.

Question 3

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from 台东火车站 to Kaohsiung Airport (KHH), it's better to reserve it now to secure the best price.

Question 5

Does tripool provide child car seats for private transportation service between 台东火车站 to Kaohsiung Airport (KHH)?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 7

Where should I choose as a pick-up or a drop-off location if going to Kaohsiung Airport (KHH) from 台东火车站?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	225 mins	-	Overnight parking is expensive	240-255 mins
Price per Person	NT$1,710/person	N/A	N/A	NT$1,220-1,830/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	No HSR on this route	Overnight parking is expensive	Inconsistent quality Difficult to find a ride Risk of overcharging

台东火车站→Kaohsiung Airport (KHH)

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