Question 1

Is it advisable to rent a car and drive from Chiayi City to Budai Port Passenger Terminal?

Accepted Answer

Travelers usually do not choose to rent or drive to Budai Port Passenger Terminal. After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 2

Would it be economical to take a taxi from Chiayi City to Budai Port Passenger Terminal?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi City area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 嘉義博愛無線計程車, 嘉義萬全無線計程車, 大嘉義高鐵車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$875 and 1,100. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 65% of the number of taxis in Chiayi City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Although a metered taxi from Chiayi City to central Budai Port Passenger Terminal might be cheaper, you still face the risk of not being able to find a cab—or ending up with a driver who refuses to use the meter. If your group has more than four people, splitting into two taxis is inconvenient. In this case, Tripool, which offers pre-booking and reliable quality, might be a more suitable option for you. Considering all factors, Tripool is your best choice for traveling from Chiayi City to Budai Port Passenger Terminal in terms of both price and service quality.

Question 3

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Chiayi City to Budai Port Passenger Terminal, it's better to reserve it now to secure the best price.

Question 4

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 5

If my flight is delayed or canceled, what should I do?

Accepted Answer

If your flight is delayed, you can contact our online customer service. We will try our best to reschedule a car for your new time. But if we don't get a notification from you before landing and the driver has already reached the airport, we cannot guarantee that the rescheduled driver will be on time. You can contact our driver for an early pick-up for early arrival if our driver is available or already waiting at the airport.

Question 6

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 7

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	50 mins	No HSR on this route	Overnight parking is expensive	55-65 mins
Price per Person	NT$540/person	N/A	N/A	NT$290-370/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	-	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	No HSR on this route	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers

Chiayi City→Budai Port Passenger Terminal

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