Question 1

Is taking the HSR from Chiayi City to Kaohsiung Arena a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Chiayi City to Kaohsiung Arena, HSR is quick but pricey and involves transfer hassles. From the earliest departure at 06:59 to the latest at 23:30, there are up to 60 high-speed rail from Chiayi to Zuoying each day. Assuming you depart from West District, Chiayi City and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$400 and take approximately 25 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 29-31-minute (30 min on average) HSR ride from Chiayi Station to Zuoying HSR Station. The ticket price is NT$410 per person, followed by a 10-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 1 hour and 18 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$510. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$450, and the journey takes 1 hour and 35 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$240. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Chiayi City to Kaohsiung Arena?

Accepted Answer

Although you can choose to rent a car to drive from Chiayi City to Kaohsiung Arena, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. If your daily mileage exceeds 200-400 km, there will be an additional surcharge of NT$100-2,000. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between Chiayi City and Kaohsiung Arena or rent the car for multiple days. In this case, the estimated cost starts at NT$2600 for a sedan and NT$5600 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the Kaohsiung Arena.

Question 3

Would it be economical to take a taxi from Chiayi City to Kaohsiung Arena?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi City area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 大嘉義計程車, 嘉義萬全無線計程車, 台灣嘉義大車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$2,215 and 2,700, but you could save up to NT$900 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from Chiayi City to Kaohsiung Arena in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Chiayi City to Kaohsiung Arena, it's better to reserve it now to secure the best price.

Question 5

Do tripool and the drivers provide legal car-hiring services in Chiayi City and Kaohsiung City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Does tripool provide child car seats for private transportation service between Chiayi City to Kaohsiung Arena?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 7

What car models do tripool offer for hire? Can I rent a 9-seater van?

Accepted Answer

Tripool provides 5-seater sedans, SUVs, and 9-seater vans for private car service. Toyota, Ford, Volkswagen are the most used brands, and there are also a few Lexus, Tesla, and Mercedes-Benz. All vehicles are legal, in good condition, non-smoking, and with up to $5 million insurance. If you have special requests or passengers are more than 8, tripool can arrange a VW Crafter, a 20-seater minibus, or a 40-seater tour bus. Please fill up the request form on our homepage, and we will provide a quote.

Question 8

Is tripool available at midnight between Chiayi City and Kaohsiung Arena?

Accepted Answer

Passengers can hire a driver on tripool website and app from your doorstep to anywhere accessible by a vehicle. Whether daytime, nighttime, or even midnight, we guarantee there will be a car waiting for you at the pickup location as making a reservation one day before by 6 pm.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	95 mins	80 mins	125-155 mins	100-110 mins
Price per Person	NT$450/person	NT$510/person	NT$650/person	NT$560-680/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	On your schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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