Question 1

Is taking the HSR from Freedom Design Hotel to Gorgeous Hot Spring Resort a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Freedom Design Hotel to Gorgeous Hot Spring Resort. HSR is expensive, slow, and involves transfer hassles. Although there can be up to 74 trains from Taoyuan to Taipei a day, running from the first at 06:49 to the last at 23:40, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Freedom Design Hotel (Luzhu District, Taoyuan City)  and head to the nearest Taoyuan HSR station, a taxi ride would cost about NT$400 and take approximately 23 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 16-22-minute (20 min on average) HSR ride from Taoyuan Station to Taipei HSR Station. The ticket price is NT$160 per person, followed by a 15-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 32 minutes with a fare of NT$400, you will arrive at your destination at Gorgeous Hot Spring Resort (Beitou District, Taipei City). The entire journey, including transfers, takes a total of 1 hour and 45 minutes. Assuming one person traveling alone, the total transportation cost is NT$960. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$890, and the journey takes 41 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$70 in fares but also waste an additional 64 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Freedom Design Hotel to Gorgeous Hot Spring Resort?

Accepted Answer

Although you can choose to rent a car to drive from Freedom Design Hotel to Gorgeous Hot Spring Resort, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between Freedom Design Hotel and Gorgeous Hot Spring Resort or rent the car for multiple days. In this case, the estimated cost starts at NT$2000 for a sedan and NT$5000 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the hotel.

Question 3

Would it be economical to take a taxi from Freedom Design Hotel to Gorgeous Hot Spring Resort?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Freedom Design Hotel, such as 海山計程車, 長興計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$885 and 1,100, which is not significantly different from Tripool. By comparison, Tripool offers a fixed, transparent fare that will not change due to traffic or detours. Considering all factors, Tripool is your best choice for traveling from Freedom Design Hotel to Gorgeous Hot Spring Resort in terms of both price and service quality.

Question 4

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 5

Does tripool provide child car seats for private transportation service between Freedom Design Hotel to Gorgeous Hot Spring Resort?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Freedom Design Hotel to Gorgeous Hot Spring Resort, it's better to reserve it now to secure the best price.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	40 mins	-	70-100 mins	45-55 mins
每人價格	NT$890/person	NT$960/person	NT$2,000/person	NT$890-1,100/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	On your schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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