Question 1

Is taking the HSR from Grand Hyatt Taipei to Fenqihu a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Grand Hyatt Taipei to Fenqihu, HSR is quick but pricey. From the earliest departure at 06:26 to the latest at 22:16, there are up to 59 high-speed rail from Taipei to Chiayi each day. Assuming you depart from Grand Hyatt Taipei (Xinyi District, Taipei City)  and head to the nearest Taipei HSR station, a taxi ride would cost about NT$300 and take approximately 30 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 25 minutes. Then, take a 73-103-minute (91 min on average) HSR ride from Taipei Station to Chiayi HSR Station. The ticket price is NT$1,080 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 45 minutes with a fare of NT$900, you will arrive at your destination at Fenqihu (Zhuqi Township, Chiayi County). The entire journey, including transfers, takes a total of 3 hours and 16 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,380. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,260, and the journey takes 3 hours and 34 minutes. For long-distance travel, the HSR is indeed faster than a car by 18 minutes, but it comes with an extra transportation cost of about NT$480. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Grand Hyatt Taipei to Fenqihu?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 卡博斯租賃, 捷昇小客車租賃, 禾祥租賃, available in the Grand Hyatt Taipei - Xinyi District, Taipei City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Grand Hyatt Taipei and Fenqihu, the estimated cost for a sedan is NT$3800 or NT$6800 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Fenqihu, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from Grand Hyatt Taipei, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return. If your group has more than four people or has large luggage, renting a 9-seater van will be too expensive. It would be better to book a chauffeured service to avoid the hassle of unfamiliar roads or driving a large vehicle. A Tripool ride from Grand Hyatt Taipei to Fenqihu costs only NT$6,679 for a van!

Question 3

Would it be economical to take a taxi from Grand Hyatt Taipei to Fenqihu?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Grand Hyatt Taipei, such as 聯久車隊, 台北市萬里交通, 信義計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$6,465 and 7,800, but you could save up to NT$2,800 by booking with Tripool instead. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 1% of the number of taxis in Taipei City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Grand Hyatt Taipei to Fenqihu in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Do tripool and the drivers provide legal car-hiring services in Taipei City and Chiayi County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Fenqihu and Grand Hyatt Taipei. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	215 mins	-	245-275 mins	220-230 mins
Price per Person	NT$1,260/person	NT$1,380/person	NT$950/person	NT$1,620-1,950/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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