Question 1

Is taking the HSR from H2O HOTEL to Taipingshan a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from H2O HOTEL to Taipingshan, HSR is quick but pricey. From the earliest departure at 05:50 to the latest at 22:10, there are up to 87 high-speed rail from Zuoying to Nangang each day. Assuming you depart from H2O HOTEL (Gushan District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$200 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 105-145-minute (125 min on average) HSR ride from Zuoying Station to Nangang HSR Station. The ticket price is NT$1,530 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 100 minutes with a fare of NT$2,600, you will arrive at your destination at Taipingshan (Nanao Township, Yilan County). The entire journey, including transfers, takes a total of 4 hours and 35 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,230. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$2,200, and the journey takes 6 hours and 10 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$120. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from H2O HOTEL to Taipingshan?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 5 rental car companies, such as 樂遊小客車租賃, 思翰國際貿易, 運承國際, available in the H2O HOTEL - Gushan District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between H2O HOTEL and Taipingshan, the estimated cost for a sedan is NT$5400 or NT$8400 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Taipingshan, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from H2O HOTEL, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from H2O HOTEL to Taipingshan?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near H2O HOTEL, such as 倫永計程車, 高雄皇冠大車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$8,895 and 10,700, but you could save up to NT$1,900 by booking with Tripool instead. However, when considering the return trip, in Yilan County there are only about 750 licensed taxis. This is about 10% of the number of taxis in Kaohsiung City, and its density is just 0.9% of the Taipei/New Taipei metro area, making it 120 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from H2O HOTEL to Taipingshan in terms of both price and service quality.

Question 4

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from H2O HOTEL to Taipingshan, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 5

Can I request a refund for the cancelation of a ride from H2O HOTEL to Taipingshan?

Accepted Answer

Passengers can request free cancelation one day before by noon. 100% refundable for any reason. Just send us an email or fill up the cancelation form. No additional administration fee is guaranteed.

Question 6

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Yilan County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	370 mins	-	400-430 mins	375-385 mins
Price per Person	NT$2,200/person	NT$2,230/person	NT$1,350/person	NT$2,230-2,680/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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