Question 1

Is taking the HSR from Harbour 10 hotel to Taipei City Mall a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Harbour 10 hotel to Taipei City Mall, HSR is comfortable and quick but pricey. From the earliest departure at 05:50 to the latest at 22:10, there are up to 89 high-speed rail from Zuoying to Taipei each day. Assuming you depart from Harbour 10 hotel (Qianjin District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$300 and take approximately 24 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 94-134-minute (114 min on average) HSR ride from Zuoying Station to Taipei HSR Station. The ticket price is NT$1,490 per person, followed by a 15-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 2 hours and 53 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,570. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,440, and the journey takes 4 hours and 37 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$520. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Harbour 10 hotel to Taipei City Mall?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there is only one rental car company, such as 八八八汽車租賃, available in the Harbour 10 hotel - Qianjin District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Harbour 10 hotel and Taipei City Mall, the estimated cost for a sedan is NT$4600 or NT$7600 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Harbour 10 hotel, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Harbour 10 hotel to Taipei City Mall?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc.. Based on the meter, the estimated fare is between NT$7,035 and 8,400, but you could save up to NT$2,600 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from Harbour 10 hotel to Taipei City Mall in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Harbour 10 hotel to Taipei City Mall, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Harbour 10 hotel to Taipei City Mall or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	275 mins	-	305-335 mins	280-290 mins
Price per Person	NT$1,440/person	NT$1,570/person	NT$1,150/person	NT$1,760-2,100/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

Harbour 10 hotel→Taipei City Mall

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