Question 1

Is taking the HSR from Hsinchu County to Xpark a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Hsinchu County to Xpark, HSR is economical and fast but involves transfer hassles and has difficult taxi access. From the earliest departure at 06:36 to the latest at 23:27, there are up to 63 high-speed rail from Hsinchu to Taoyuan each day. Assuming you depart from Zhubei City, Hsinchu County, you may walk or take a bus—if available—to Hsinchu HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 15 minutes. Then, take a 10-12-minute (11 min on average) HSR ride from Hsinchu Station to Taoyuan HSR Station. The ticket price is NT$130 per person, followed by a 5-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 31 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$130. However, in Hsinchu County, there are only just over 700 licensed taxis. The taxi density is 1.3% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 80 times more difficult than in a major city like Taipei. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$370, and the journey takes 45 minutes. Although taking the HSR saves money and is also  faster, if you have bulky luggage, are traveling with elders with limited mobility, or worry about getting drenched during transfers on a rainy day, spending a little extra on a private car service can save you a lot of hassle. Furthermore, if you have more people in your group, the average cost per person drops significantly when you book with Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hsinchu County to Xpark?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you need absolute flexibility in your schedule, then iRent, which offers one-way rentals in the Taipei, New Taipei, Keelung, Taoyuan, and Hsinchu areas, should be a good fit for you. After registering on the iRent app, you can rent a small car for NT$115-205 per hour (rates vary by weekday/weekend and car model) with an additional charge of NT$3.2 per kilometer. The estimated cost from Hsinchu County (Zhubei City) to Xpark is between NT$300 and NT$350. Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Hsinchu County to Xpark?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu County area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 銓順交通, 第一計程車, 竹北-Ap車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$945 and 1,100. However, in the whole Hsinchu County, there are only about 730 licensed taxis. The taxi density is just 1.3% of that in the Taipei/New Taipei metro area, meaning it is 80 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Although a metered taxi from central Hsinchu County to central Xpark might be cheaper, if your group has five people or more, taking two taxis will be more expensive, while choosing Tripool's private car service would be 10-25% cheaper. Considering all factors, Tripool is your best choice for traveling from Hsinchu County to Xpark in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Xpark and Hsinchu County. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Hsinchu County to Xpark), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Hsinchu County to Xpark, it's better to reserve it now to secure the best price.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	45 mins	30 mins	50-75 mins	60-75 mins
Price per Person	NT$370/person	NT$130/person	NT$100-120/person	NT$320-370/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating Time- and cost-saving	Cheap Schedule freedom One-way rental	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved	Inconsistent quality Difficult to find a ride

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