Question 1

Is taking the HSR from Hualien Airport (HUN) to Taipei Main Station a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Hualien Airport (HUN) to Taipei Main Station. HSR is expensive, slow, and has difficult taxi access. Although there can be up to 101 trains from Nangang to Taipei a day, running from the first at 06:15 to the last at 22:50, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Hualien Airport (HUN) (Xincheng Township, Hualien County)  and head to the nearest Nangang HSR station, a taxi ride would cost about NT$5,000 and take approximately 207 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 7-8-minute (8 min on average) HSR ride from Nangang Station to Taipei HSR Station. The ticket price is NT$40 per person, followed by a 15-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 4 hours and 10 minutes. Assuming 5 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$2,040. However, in Hualien County, there are only just over 1,000 licensed taxis. The taxi density is 0.5% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 200 times more difficult than in a major city like Taipei, and since Hualien Airport (HUN) is not located in a downtown area, it may be impossible to find a taxi at all. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Hualien County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,930, and the journey takes 3 hours and 37 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$110 in fares but also waste an additional 33 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hualien Airport (HUN) to Taipei Main Station?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there is only one rental car company, such as 君乘汽車租賃, available in the Hualien Airport (HUN) - Xincheng Township, Hualien County area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Hualien Airport (HUN) and Taipei Main Station, the estimated cost for a sedan is NT$2900 or NT$5900 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you are going to Taipei Main Station to take public transport elsewhere, renting a car for the whole day and paying for parking at the station is not cheap. Moreover, the rental location may be some distance from Hualien Airport (HUN), and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Hualien Airport (HUN) to Taipei Main Station?

Accepted Answer

If you choose to take a taxi directly, in the Hualien County area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Hualien Airport (HUN), such as 人人計程車, 大漢計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$3,580 and 5,400. However, in the whole Hualien County, there are only about 1,010 licensed taxis. The taxi density is just 0.5% of that in the Taipei/New Taipei metro area, meaning it is 200 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. Furthermore, some taxi drivers in Hualien County flat-out refuse to use the meter. Nearly 32% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Although a metered taxi from central Hualien Airport (HUN) to central Taipei Main Station might be cheaper, you still face the risk of not being able to find a cab—or ending up with a driver who refuses to use the meter. If your group has more than four people, splitting into two taxis is inconvenient. In this case, Tripool, which offers pre-booking and reliable quality, might be a more suitable option for you. Considering all factors, Tripool is your best choice for traveling from Hualien Airport (HUN) to Taipei Main Station in terms of both price and service quality.

Question 4

If my flight is delayed or canceled, what should I do?

Accepted Answer

If your flight is delayed, you can contact our online customer service. We will try our best to reschedule a car for your new time. But if we don't get a notification from you before landing and the driver has already reached the airport, we cannot guarantee that the rescheduled driver will be on time. You can contact our driver for an early pick-up for early arrival if our driver is available or already waiting at the airport.

Question 5

Does tripool provide child car seats for private transportation service between Hualien Airport (HUN) to Taipei Main Station?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Hualien Airport (HUN) to Taipei Main Station, it's better to reserve it now to secure the best price.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	215 mins	250-265 mins	245-275 mins	230-245 mins
每人價格	NT$1,930/person	NT$2,040/person	NT$1,180/person	NT$1,430-2,160/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Difficult to find a ride Risk of overcharging

Hualien Airport (HUN)→Taipei Main Station

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