Question 1

Is taking the HSR from Kaohsiung Arena to Taipingshan Villa a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Kaohsiung Arena to Taipingshan Villa, HSR is quick but pricey. From the earliest departure at 05:50 to the latest at 22:10, there are up to 87 high-speed rail from Zuoying to Nangang each day. Assuming you depart from Kaohsiung Arena (Zuoying District, Kaohsiung City) , you may walk or take a bus—if available—to Zuoying HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 105-145-minute (125 min on average) HSR ride from Zuoying Station to Nangang HSR Station. The ticket price is NT$1,530 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 88 minutes with a fare of NT$2,200, you will arrive at your destination at Taipingshan Villa (Datong Township, Yilan County). The entire journey, including transfers, takes a total of 4 hours and 3 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,080. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$2,060, and the journey takes 5 hours and 47 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$80. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung Arena to Taipingshan Villa?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 15 rental car companies, such as 仕儐小客車, 華王國際租賃, 添旺, available in the Zuoying District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Kaohsiung Arena and Taipingshan Villa, the estimated cost for a sedan is NT$5200 or NT$8200 for a 9-seater van. This is, of course, cheaper than taking a taxi. However, if Taipingshan Villa has extensive indoor facilities or the attractions you want to visit are nearby, renting a car for the entire day seems wasteful. Moreover, the rental location may be some distance from Kaohsiung Arena, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Kaohsiung Arena to Taipingshan Villa?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling 中華正大車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$8,395 and 10,100, but you could save up to NT$1,900 by booking with Tripool instead. However, when considering the return trip, in Yilan County there are only about 750 licensed taxis. This is about 10% of the number of taxis in Kaohsiung City, and its density is just 0.9% of the Taipei/New Taipei metro area, making it 120 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Kaohsiung Arena to Taipingshan Villa in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 6

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Yilan County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

Where should I choose as a pick-up or a drop-off location if going to Taipingshan Villa from Kaohsiung Arena?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	345 mins	-	375-405 mins	350-360 mins
Price per Person	NT$2,060/person	NT$2,080/person	NT$1,300/person	NT$2,100-2,530/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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