Question 1

Is taking the HSR from Kaohsiung Chateau de Chine Hotel to Fenqihu a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Kaohsiung Chateau de Chine Hotel to Fenqihu, HSR is expensive and slow. From the earliest departure at 05:50 to the latest at 22:55, there are up to 60 high-speed rail from Zuoying to Chiayi each day. Assuming you depart from Kaohsiung Chateau de Chine Hotel (Yancheng District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$300 and take approximately 27 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 30-35-minute (31 min on average) HSR ride from Zuoying Station to Chiayi HSR Station. The ticket price is NT$410 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 142 minutes with a fare of NT$2,600, you will arrive at your destination at Fenqihu (Alishan Township, Chiayi County). The entire journey, including transfers, takes a total of 3 hours and 45 minutes. Assuming 5 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$1,570. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,220, and the journey takes 3 hours and 37 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$350 in fares but also waste an additional 8 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung Chateau de Chine Hotel to Fenqihu?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there is only one rental car company, such as 台灣淞茂電子貿易, available in the Kaohsiung Chateau de Chine Hotel - Yancheng District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Kaohsiung Chateau de Chine Hotel and Fenqihu, the estimated cost for a sedan is NT$3000 or NT$6000 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Kaohsiung Chateau de Chine Hotel, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Kaohsiung Chateau de Chine Hotel to Fenqihu?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling the only neighborhood taxi company in Yancheng District, Kaohsiung City, 海灣交通 to try to book a ride. Based on the meter, the estimated fare is between NT$3,575 and 4,300. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 3% of the number of taxis in Kaohsiung City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Although a metered taxi from central Kaohsiung Chateau de Chine Hotel to central Fenqihu might be cheaper, if your group has five people or more, taking two taxis will be more expensive; booking a 9-seater van with Tripool could save you up to NT$1,000. Considering all factors, Tripool is your best choice for traveling from Kaohsiung Chateau de Chine Hotel to Fenqihu in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 6

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Question 7

Is tripool available at midnight between Kaohsiung Chateau de Chine Hotel and Fenqihu?

Accepted Answer

Passengers can hire a driver on tripool website and app from your doorstep to anywhere accessible by a vehicle. Whether daytime, nighttime, or even midnight, we guarantee there will be a car waiting for you at the pickup location as making a reservation one day before by 6 pm.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	215 mins	-	245-275 mins	220-230 mins
每人價格	NT$1,220/person	NT$1,570/person	NT$1,200/person	NT$1,430-1,720/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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