Question 1

Is taking the HSR from Kaohsiung City to Yilan a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Kaohsiung City to Yilan, HSR is quick but pricey. From the earliest departure at 05:50 to the latest at 22:10, there are up to 87 high-speed rail from Zuoying to Nangang each day. Assuming you depart from Kaohsiung City (Sanmin District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$200 and take approximately 21 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 105-145-minute (125 min on average) HSR ride from Zuoying Station to Nangang HSR Station. The ticket price is NT$1,530 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 68 minutes with a fare of NT$1,800, you will arrive at your destination at Yilan (Luodong Township, Yilan County). The entire journey, including transfers, takes a total of 4 hours and 4 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,030. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,810, and the journey takes 5 hours and 31 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$880. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung City to Yilan?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 保力租賃, 頌喜商貿, 太平小客車租賃, available in the Sanmin District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Kaohsiung City and Yilan, the estimated cost for a sedan is NT$5100 or NT$8100 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Kaohsiung City, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Kaohsiung City to Yilan?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 伍福交通, 大都會衛星車隊, 好客來計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$8,215 and 9,900, but you could save up to NT$2,600 by booking with Tripool instead. However, when considering the return trip, in Yilan County there are only about 750 licensed taxis. This is about 10% of the number of taxis in Kaohsiung City, and its density is just 0.9% of the Taipei/New Taipei metro area, making it 120 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Kaohsiung City to Yilan in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Kaohsiung City to Yilan, it's better to reserve it now to secure the best price.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Can I request a refund for the cancelation of a ride from Kaohsiung City to Yilan?

Accepted Answer

Passengers can request free cancelation one day before by noon. 100% refundable for any reason. Just send us an email or fill up the cancelation form. No additional administration fee is guaranteed.

Question 7

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Kaohsiung City to Yilan), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	330 mins	-	360-390 mins	335-345 mins
Price per Person	NT$1,810/person	NT$2,030/person	NT$1,280/person	NT$2,060-2,480/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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