Question 1

Is taking the HSR from Kaohsiung Port Cruise Terminal to Taoyuan Airport (TPE) a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Kaohsiung Port Cruise Terminal to Taoyuan Airport (TPE), HSR is comfortable and quick but pricey. From the earliest departure at 05:50 to the latest at 21:54, there are up to 58 high-speed rail from Zuoying to Taoyuan each day. Assuming you depart from Kaohsiung Port Cruise Terminal (Lingya District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$300 and take approximately 32 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 94-113-minute (101 min on average) HSR ride from Zuoying Station to Taoyuan HSR Station. The ticket price is NT$1,330 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 20 minutes with a fare of NT$400, you will arrive at your destination at Taoyuan Airport (TPE) (Dayuan District, Taoyuan City). The entire journey, including transfers, takes a total of 2 hours and 58 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,510. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,380, and the journey takes 4 hours and 13 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$520. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung Port Cruise Terminal to Taoyuan Airport (TPE)?

Accepted Answer

Travelers usually do not choose to rent or drive to Taoyuan Airport (TPE). After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 3

Would it be economical to take a taxi from Kaohsiung Port Cruise Terminal to Taoyuan Airport (TPE)?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Kaohsiung Port Cruise Terminal, such as 安全計程車, 伍福交通, 中華日光交通 to try to book a ride. Based on the meter, the estimated fare is between NT$6,655 and 8,000, but you could save up to NT$2,500 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from Kaohsiung Port Cruise Terminal to Taoyuan Airport (TPE) in terms of both price and service quality.

Question 4

If my flight is delayed or canceled, what should I do?

Accepted Answer

If your flight is delayed, you can contact our online customer service. We will try our best to reschedule a car for your new time. But if we don't get a notification from you before landing and the driver has already reached the airport, we cannot guarantee that the rescheduled driver will be on time. You can contact our driver for an early pick-up for early arrival if our driver is available or already waiting at the airport.

Question 5

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 6

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 7

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Taoyuan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	255 mins	-	Overnight parking is expensive	260-270 mins
Price per Person	NT$1,380/person	NT$1,510/person	N/A	NT$1,670-2,000/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers Higher price

Kaohsiung Port Cruise Terminal→Taoyuan Airport (TPE)

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