Question 1

Is taking the HSR from Kung Shang Design Hotel to HSR Tainan Station a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Kung Shang Design Hotel to HSR Tainan Station, HSR is affordable but time-consuming and involves transfer hassles. From the earliest departure at 05:50 to the latest at 22:55, there are up to 76 high-speed rail from Zuoying to Tainan each day. Assuming you depart from Kung Shang Design Hotel (Xinxing District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$300 and take approximately 28 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 11-15-minute (12 min on average) HSR ride from Zuoying Station to Tainan HSR Station. The ticket price is NT$140 per person, followed by a 5-minute walk to exit the station. The entire journey, including transfers, takes a total of 1 hour and 5 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$240. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$480, and the journey takes 51 minutes. Although taking the HSR saves money compared to a private car, it requires an additional 14 minutes of travel time. So, if you are on a business trip and your time runs like a stock ticker, or a traveler wanting to get home quickly late at night, spending a little extra money can make your journey much more comfortable. Furthermore, if you have more people in your group, the average cost per person drops significantly when you book with Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kung Shang Design Hotel to HSR Tainan Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Kaohsiung City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Kung Shang Design Hotel to HSR Tainan Station is between NT$850 and NT$1300 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Kung Shang Design Hotel to HSR Tainan Station?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc.. Based on the meter, the estimated fare is between NT$1,055 and 1,300. However, when considering the return trip, in Tainan City there are only about 4,140 licensed taxis. This is about 45% of the number of taxis in Kaohsiung City, and its density is just 4.6% of the Taipei/New Taipei metro area, making it 20 times more difficult to hail a cab there. Although a metered taxi from central Kung Shang Design Hotel to central HSR Tainan Station might be cheaper, you still face the risk of not being able to find a cab—or ending up with a driver who refuses to use the meter. If your group has more than four people, splitting into two taxis is inconvenient. In this case, Tripool, which offers pre-booking and reliable quality, might be a more suitable option for you. Considering all factors, Tripool is your best choice for traveling from Kung Shang Design Hotel to HSR Tainan Station in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including HSR Tainan Station and Kung Shang Design Hotel. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Kung Shang Design Hotel to HSR Tainan Station, it's better to reserve it now to secure the best price.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Kung Shang Design Hotel to HSR Tainan Station or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	50 mins	65 mins	55-80 mins	55-65 mins
每人價格	NT$480/person	NT$240/person	NT$280-430/person	NT$350-430/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating Cheap	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Longer total travel time	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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