Question 1

Is taking the HSR from Midtown Richardson to Gloria Outlets a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Midtown Richardson to Gloria Outlets, HSR is expensive, slow, and involves transfer hassles. From the earliest departure at 06:26 to the latest at 23:00, there are up to 72 high-speed rail from Taipei to Taoyuan each day. Assuming you depart from Midtown Richardson (Zhongzheng District, Taipei City) , you may walk or take a bus—if available—to Taipei HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 25 minutes. Then, take a 17-23-minute (21 min on average) HSR ride from Taipei Station to Taoyuan HSR Station. The ticket price is NT$160 per person, followed by a 5-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 51 minutes. Assuming 8 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$160. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$140, and the journey takes 46 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$20 in fares but also waste an additional 5 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Midtown Richardson to Gloria Outlets?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), then iRent, which offers one-way rentals in the Taipei, New Taipei, Keelung, Taoyuan, and Hsinchu areas, should be a good fit for you. After registering on the iRent app, you can rent a small car for NT$115-205 per hour (rates vary by weekday/weekend and car model) with an additional charge of NT$3.2 per kilometer. The estimated cost from Midtown Richardson to Gloria Outlets is between NT$300 and NT$400. Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Midtown Richardson to Gloria Outlets?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Midtown Richardson, such as 日昇計程車, 國華衛星車隊, 聖惠衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$1,015 and 1,200, but by booking with the Tripool app, you can get a private car service for about a 5-25% discount. Considering all factors, Tripool is your best choice for traveling from Midtown Richardson to Gloria Outlets in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Taipei City and Taoyuan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 7

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	45 mins	50 mins	50-75 mins	50-60 mins
Price per Person	NT$140/person	NT$160/person	NT$80-100/person	NT$260-300/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Cheap Schedule freedom One-way rental	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved	Inconsistent quality Usually limited to 4 passengers Higher price

Midtown Richardson→Gloria Outlets

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