Question 1

Is taking the HSR from Miramar Garden Taipei to Alishan Hotel a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Miramar Garden Taipei to Alishan Hotel, HSR is quick but pricey. From the earliest departure at 06:26 to the latest at 22:16, there are up to 59 high-speed rail from Taipei to Chiayi each day. Assuming you depart from Miramar Garden Taipei (Zhongshan District, Taipei City)  and head to the nearest Taipei HSR station, a taxi ride would cost about NT$200 and take approximately 16 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 25 minutes. Then, take a 73-103-minute (91 min on average) HSR ride from Taipei Station to Chiayi HSR Station. The ticket price is NT$1,080 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 142 minutes with a fare of NT$2,600, you will arrive at your destination at Alishan Hotel (Alishan Township, Chiayi County). The entire journey, including transfers, takes a total of 4 hours and 39 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,780. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,760, and the journey takes 5 hours and 21 minutes. For long-distance travel, the HSR is indeed faster than a car by 42 minutes, but it comes with an extra transportation cost of about NT$80. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Miramar Garden Taipei to Alishan Hotel?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 95 rental car companies, such as 金永國際租賃, 駕利普租賃, 和運租車, available in the Miramar Garden Taipei - Zhongshan District, Taipei City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Miramar Garden Taipei and Alishan Hotel, the estimated cost for a sedan is NT$4400 or NT$7400 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Miramar Garden Taipei, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Miramar Garden Taipei to Alishan Hotel?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Miramar Garden Taipei, such as 大都會衛星車隊, 大直計程車, 長鴻計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$8,165 and 9,800, but you could save up to NT$2,800 by booking with Tripool instead. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 1% of the number of taxis in Taipei City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Miramar Garden Taipei to Alishan Hotel in terms of both price and service quality.

Question 4

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 5

What car models do tripool offer for hire? Can I rent a 9-seater van?

Accepted Answer

Tripool provides 5-seater sedans, SUVs, and 9-seater vans for private car service. Toyota, Ford, Volkswagen are the most used brands, and there are also a few Lexus, Tesla, and Mercedes-Benz. All vehicles are legal, in good condition, non-smoking, and with up to $5 million insurance. If you have special requests or passengers are more than 8, tripool can arrange a VW Crafter, a 20-seater minibus, or a 40-seater tour bus. Please fill up the request form on our homepage, and we will provide a quote.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Miramar Garden Taipei to Alishan Hotel, it's better to reserve it now to secure the best price.

Question 7

Do tripool and the drivers provide legal car-hiring services in Taipei City and Chiayi County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	320 mins	-	350-380 mins	325-335 mins
Price per Person	NT$1,760/person	NT$1,780/person	NT$1,100/person	NT$2,040-2,450/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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