Question 1

Is taking the HSR from Nangang Exhibition Center to Shifen a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Nangang Exhibition Center to Shifen. HSR is expensive, slow, and involves transfer hassles. Although there can be up to 101 trains from Nangang to Taipei a day, running from the first at 06:15 to the last at 22:50, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Nangang Exhibition Center (Nangang District, Taipei City) , you may walk or take a bus—if available—to Nangang HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 7-8-minute (8 min on average) HSR ride from Nangang Station to Taipei HSR Station. The ticket price is NT$40 per person, followed by a 15-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 52 minutes with a fare of NT$1,000, you will arrive at your destination at Shifen (Pingxi District, New Taipei City). The entire journey, including transfers, takes a total of 1 hour and 35 minutes. Assuming one person traveling alone, the total transportation cost is NT$1,040. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$1,000, and the journey takes 43 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$40 in fares but also waste an additional 52 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Nangang Exhibition Center to Shifen?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you need absolute flexibility in your schedule, and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Taipei City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Nangang Exhibition Center to Shifen is between NT$600 and NT$1050 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Nangang Exhibition Center to Shifen?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Nangang Exhibition Center, such as 志陽計程車, 七星富貴計程表行 to try to book a ride. Based on the meter, the estimated fare is between NT$615 and 700. Although a metered taxi from central Nangang Exhibition Center to central Shifen might be cheaper, you still face the risk of not being able to find a cab—or ending up with a driver who refuses to use the meter. If your group has more than four people, splitting into two taxis is inconvenient. In this case, Tripool, which offers pre-booking and reliable quality, might be a more suitable option for you. Considering all factors, Tripool is your best choice for traveling from Nangang Exhibition Center to Shifen in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Shifen and Nangang Exhibition Center. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Nangang Exhibition Center to Shifen, it's better to reserve it now to secure the best price.

Question 7

Do tripool and the drivers provide legal car-hiring services in Taipei City and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Nangang Exhibition Center to Shifen or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	45 mins	-	50-75 mins	50-60 mins
Price per Person	NT$1,000/person	NT$1,040/person	NT$600-1,050/person	NT$620-700/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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