Question 1

Is taking the HSR from New Riverview Suites Taipei to City Suites - Taoyuan Gateway a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from New Riverview Suites Taipei to City Suites - Taoyuan Gateway, HSR is expensive, slow, and involves transfer hassles. From the earliest departure at 06:26 to the latest at 23:00, there are up to 72 high-speed rail from Taipei to Taoyuan each day. Assuming you depart from New Riverview Suites Taipei (Wanhua District, Taipei City)  and head to the nearest Taipei HSR station, a taxi ride would cost about NT$200 and take approximately 16 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 25 minutes. Then, take a 17-23-minute (21 min on average) HSR ride from Taipei Station to Taoyuan HSR Station. The ticket price is NT$160 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 20 minutes with a fare of NT$400, you will arrive at your destination at City Suites - Taoyuan Gateway (Dayuan District, Taoyuan City). The entire journey, including transfers, takes a total of 1 hour and 27 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$360. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$310, and the journey takes 41 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$50 in fares but also waste an additional 46 minutes on transfers and waiting. Book with Tripool now! If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from New Riverview Suites Taipei to City Suites - Taoyuan Gateway?

Accepted Answer

Although you can choose to rent a car to drive from New Riverview Suites Taipei to City Suites - Taoyuan Gateway, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between New Riverview Suites Taipei and City Suites - Taoyuan Gateway or rent the car for multiple days. In this case, the estimated cost starts at NT$2100 for a sedan and NT$5100 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the City Suites - Taoyuan Gateway.

Question 3

Would it be economical to take a taxi from New Riverview Suites Taipei to City Suites - Taoyuan Gateway?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 巨翼合作社, 台北市成功計程車, 巨翼計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$1,015 and 1,200, but by booking with the Tripool app, you can get a private car service for about a 5-25% discount. Considering all factors, Tripool is your best choice for traveling from New Riverview Suites Taipei to City Suites - Taoyuan Gateway in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

Does tripool provide child car seats for private transportation service between New Riverview Suites Taipei to City Suites - Taoyuan Gateway?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Do tripool and the drivers provide legal car-hiring services in Taipei City and Taoyuan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from New Riverview Suites Taipei to City Suites - Taoyuan Gateway, it's better to reserve it now to secure the best price.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	40 mins	85 mins	70-100 mins	45-55 mins
Price per Person	NT$310/person	NT$360/person	NT$700/person	NT$340-400/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	On your schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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