Question 1

Is taking the HSR from New Taipei to Budai Port Passenger Terminal a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown New Taipei to Budai Port Passenger Terminal, HSR is comfortable and quick but pricey. From the earliest departure at 06:34 to the latest at 21:50, there are up to 48 high-speed rail from Banqiao to Chiayi each day. Assuming you depart from Banqiao District, New Taipei City, you may walk or take a bus—if available—to Banqiao HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 65-95-minute (84 min on average) HSR ride from Banqiao Station to Chiayi HSR Station. The ticket price is NT$1,050 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 37 minutes with a fare of NT$700, you will arrive at your destination at Budai Port Passenger Terminal (Budai Township, Chiayi County). The entire journey, including transfers, takes a total of 2 hours and 26 minutes. Assuming 6 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$1,280. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,200, and the journey takes 3 hours and 27 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$480. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from New Taipei to Budai Port Passenger Terminal?

Accepted Answer

Travelers usually do not choose to rent or drive to Budai Port Passenger Terminal. After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 3

Would it be economical to take a taxi from New Taipei to Budai Port Passenger Terminal?

Accepted Answer

If you choose to take a taxi directly, in the New Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 新北市第一計程車, 文發交通, 慶安車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$6,765 and 8,100, but you could save up to NT$2,700 by booking with Tripool instead. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 2% of the number of taxis in New Taipei City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from New Taipei to Budai Port Passenger Terminal in terms of both price and service quality.

Question 4

How to estimate the pick-up time for airport transportation service?

Accepted Answer

Generally, international travelers have to reach the airport to check-in at least 2 hours before departure. However, we highly recommend having another 30 minutes buffer time. Taking a ride from Taichung City to Taoyuan Airport, for example, takes 1.5 hours to travel on a regular day. If your flight is 10 AM, it's better to schedule a taxi before 6 AM. After a plane landing, Taiwan citizens may take 30~40 minutes to collect their luggage but 60~90 minutes for foreigners. To avoid extra cost, reserving a taxi one hour later the arrival is ideal.

Question 5

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 6

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from New Taipei to Budai Port Passenger Terminal, it's better to reserve it now to secure the best price.

Question 8

Is tripool available at midnight between New Taipei and Budai Port Passenger Terminal?

Accepted Answer

Passengers can hire a driver on tripool website and app from your doorstep to anywhere accessible by a vehicle. Whether daytime, nighttime, or even midnight, we guarantee there will be a car waiting for you at the pickup location as making a reservation one day before by 6 pm.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	205 mins	145 mins	Overnight parking is expensive	210-220 mins
Price per Person	NT$1,200/person	NT$1,280/person	N/A	NT$2,260-2,700/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers Higher price

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