Question 1

Is taking the HSR from New Taipei to National Cheng Kung University a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown New Taipei to National Cheng Kung University, HSR is comfortable and quick but pricey. From the earliest departure at 06:34 to the latest at 21:50, there are up to 62 high-speed rail from Banqiao to Tainan each day. Assuming you depart from Banqiao District, New Taipei City, you may walk or take a bus—if available—to Banqiao HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 77-112-minute (96 min on average) HSR ride from Banqiao Station to Tainan HSR Station. The ticket price is NT$1,320 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 24 minutes with a fare of NT$300, you will arrive at your destination at National Cheng Kung University (East District, Tainan City). The entire journey, including transfers, takes a total of 2 hours and 25 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,400. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,380, and the journey takes 3 hours and 46 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$80. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from New Taipei to National Cheng Kung University?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 45 rental car companies, such as 泰運小客車租賃, 凡亨國際租賃, 熊熊租賃, available in the Banqiao District, New Taipei City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between New Taipei (Banqiao District) and National Cheng Kung University, the estimated cost for a sedan is NT$4100 or NT$7100 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from New Taipei to National Cheng Kung University?

Accepted Answer

If you choose to take a taxi directly, in the New Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 皇冠大車隊, 慶安車隊, 慶安計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$7,540 and 9,000, but you could save up to NT$3,500 by booking with Tripool instead. However, when considering the return trip, in Tainan City there are only about 4,140 licensed taxis. This is about 20% of the number of taxis in New Taipei City, and its density is just 4.6% of the Taipei/New Taipei metro area, making it 20 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from New Taipei to National Cheng Kung University in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in New Taipei City and Tainan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from New Taipei to National Cheng Kung University or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	225 mins	-	255-285 mins	230-240 mins
每人價格	NT$1,380/person	NT$1,400/person	NT$1,030/person	NT$1,890-2,250/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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