Question 1

Is taking the HSR from New Taipei to Silks Place Tainan a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown New Taipei to Silks Place Tainan, HSR is comfortable and quick but pricey. From the earliest departure at 06:34 to the latest at 21:50, there are up to 62 high-speed rail from Banqiao to Tainan each day. Assuming you depart from Banqiao District, New Taipei City, you may walk or take a bus—if available—to Banqiao HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 77-112-minute (96 min on average) HSR ride from Banqiao Station to Tainan HSR Station. The ticket price is NT$1,320 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 33 minutes with a fare of NT$300, you will arrive at your destination at Silks Place Tainan (Zhongxi District, Tainan City). The entire journey, including transfers, takes a total of 2 hours and 34 minutes. Assuming 6 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$1,420. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,260, and the journey takes 3 hours and 54 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$960. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from New Taipei to Silks Place Tainan?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 45 rental car companies, such as 巨豐租車, 嘉星國際租賃, 鴻慶小客車租賃, available in the Banqiao District, New Taipei City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between New Taipei (Banqiao District) and Silks Place Tainan, the estimated cost for a sedan is NT$4200 or NT$7200 for a 9-seater van. This is, of course, cheaper than taking a taxi. However, if Silks Place Tainan has extensive indoor facilities or the attractions you want to visit are nearby, renting a car for the entire day seems wasteful. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from New Taipei to Silks Place Tainan?

Accepted Answer

If you choose to take a taxi directly, in the New Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 文發交通, 永達交通, 慶安車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$7,590 and 9,100, but you could save up to NT$3,500 by booking with Tripool instead. However, when considering the return trip, in Tainan City there are only about 4,140 licensed taxis. This is about 20% of the number of taxis in New Taipei City, and its density is just 4.6% of the Taipei/New Taipei metro area, making it 20 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from New Taipei to Silks Place Tainan in terms of both price and service quality.

Question 4

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from New Taipei to Silks Place Tainan, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 5

Does tripool provide child car seats for private transportation service between New Taipei to Silks Place Tainan?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in New Taipei City and Tainan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

Where should I choose as a pick-up or a drop-off location if going to Silks Place Tainan from New Taipei?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	235 mins	155 mins	265-295 mins	240-250 mins
每人價格	NT$1,260/person	NT$1,420/person	NT$1,200/person	NT$2,530-3,030/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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