Question 1

Is taking the HSR from Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort. HSR is expensive, slow, and involves transfer hassles. Although there can be up to 91 trains from Taipei to Banqiao a day, running from the first at 06:26 to the last at 23:00, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Sheraton Grand Taipei Hotel (Zhongzheng District, Taipei City) , you may walk or take a bus—if available—to Taipei HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 25 minutes. Then, take a 7-9-minute (7 min on average) HSR ride from Taipei Station to Banqiao HSR Station. The ticket price is NT$40 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 26 minutes with a fare of NT$500, you will arrive at your destination at The Great Roots Forestry Spa Resort (Sanxia District, New Taipei City). The entire journey, including transfers, takes a total of 1 hour and 8 minutes. Assuming 5 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$240. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$210, and the journey takes 39 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$30 in fares but also waste an additional 29 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort?

Accepted Answer

Although you can choose to rent a car to drive from Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between Sheraton Grand Taipei Hotel and The Great Roots Forestry Spa Resort or rent the car for multiple days. In this case, the estimated cost starts at NT$2000 for a sedan and NT$5000 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the The Great Roots Forestry Spa Resort.

Question 3

Would it be economical to take a taxi from Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Sheraton Grand Taipei Hotel, such as 國華衛星車隊, 多元化計程車, 北松衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$690 and 800. Although a metered taxi from central Sheraton Grand Taipei Hotel to central The Great Roots Forestry Spa Resort might be cheaper, if your group has five people or more, taking two taxis will be more expensive; choosing a 9-seater from Tripool can get you a private vehicle and save you up to 35%. Considering all factors, Tripool is your best choice for traveling from Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Taipei City and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including The Great Roots Forestry Spa Resort and Sheraton Grand Taipei Hotel. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 7

Does tripool really offer private car service at a lower price? What are the price ranges for other taxi companies? What is the cheapest option?

Accepted Answer

Customers are always looking for a lower price with better service. There are Taiwan Taxi, Metro Taxi, Line Taxi, and Uber for short-range service in the Taiwan taxi market. There are CallCarBar, JoinMe, Car Plus, Easy Rent for long-range private car services. And for charter day tour services, there are KKDAY and Klook. Tripool focuses on long-distance point-to-point transportation and hourly ride service. No matter where you're from or where you'll go (of course, including Sheraton Grand Taipei Hotel to The Great Roots Forestry Spa Resort), we guarantee there will be a vehicle available to take you there. Tripool uses AI algorithms to dispatch hundreds of cars around the island to increase efficiency and lower the price by 20~30%. Travelers can easily find that tripool is the best choice for private car service.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	40 mins	-	70-100 mins	45-55 mins
Price per Person	NT$210/person	NT$240/person	NT$1,000/person	NT$280-320/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	On your schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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