Question 1

Is taking the HSR from Sheraton Hsinchu Hotel to Yehliu Geopark a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Sheraton Hsinchu Hotel to Yehliu Geopark, HSR is expensive, slow, and has difficult taxi access. From the earliest departure at 06:36 to the latest at 23:27, there are up to 63 high-speed rail from Hsinchu to Taipei each day. Assuming you depart from Sheraton Hsinchu Hotel (Zhubei City, Hsinchu County) , you may walk or take a bus—if available—to Hsinchu HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 15 minutes. Then, take a 31-36-minute (34 min on average) HSR ride from Hsinchu Station to Taipei HSR Station. The ticket price is NT$290 per person, followed by a 15-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 57 minutes with a fare of NT$1,600, you will arrive at your destination at Yehliu Geopark (Wanli District, New Taipei City). The entire journey, including transfers, takes a total of 2 hours and 2 minutes. Assuming 2 people traveling together, the average cost per person for the HSR and transfers is NT$1,090. However, in Hsinchu County, there are only just over 700 licensed taxis. The taxi density is 1.3% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 80 times more difficult than in a major city like Taipei. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$950, and the journey takes 1 hour and 47 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$140 in fares but also waste an additional 14 minutes on transfers and waiting. Book with Tripool now! If you are traveling alone, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Sheraton Hsinchu Hotel to Yehliu Geopark?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Hsinchu County area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Sheraton Hsinchu Hotel to Yehliu Geopark is between NT$1600 and NT$2150 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Sheraton Hsinchu Hotel to Yehliu Geopark?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu County area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Sheraton Hsinchu Hotel, such as 竹北-Ap車隊, 第一計程車, 銓順交通 to try to book a ride. Based on the meter, the estimated fare is between NT$2,695 and 3,200, but you could save up to NT$1,300 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Hsinchu County, there are only about 730 licensed taxis. The taxi density is just 1.3% of that in the Taipei/New Taipei metro area, meaning it is 80 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. A word of caution regarding transportation: In a remote area like Yehliu Geopark, taxis do not patrol for passengers. They are generally stationed at specific locations or operate on a dispatch-only basis. This means you will need to book one through a mobile app or by calling a taxi company, and should be prepared for a potentially long wait for it to arrive. Considering all factors, Tripool is your best choice for traveling from Sheraton Hsinchu Hotel to Yehliu Geopark in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Yehliu Geopark and Sheraton Hsinchu Hotel. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Sheraton Hsinchu Hotel to Yehliu Geopark, it's better to reserve it now to secure the best price.

Question 7

Do tripool and the drivers provide legal car-hiring services in Hsinchu County and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	105 mins	-	110-135 mins	120-135 mins
Price per Person	NT$950/person	NT$1,090/person	NT$800-1,080/person	NT$1,350-1,600/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Higher price

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