Question 1

Is taking the HSR from Taichung to Lakeshore Hotel Taroko a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Taichung to Lakeshore Hotel Taroko, HSR is quick but pricey. From the earliest departure at 06:05 to the latest at 23:03, there are up to 103 high-speed rail from Taichung to Nangang each day. Assuming you depart from Xitun District, Taichung City and head to the nearest Taichung HSR station, a taxi ride would cost about NT$300 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 54-81-minute (68 min on average) HSR ride from Taichung Station to Nangang HSR Station. The ticket price is NT$750 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 207 minutes with a fare of NT$5,000, you will arrive at your destination at Lakeshore Hotel Taroko (Xincheng Township, Hualien County). The entire journey, including transfers, takes a total of 5 hours and 22 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$2,520. That said, a minority of taxi drivers in Taichung City may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$2,470, and the journey takes 5 hours and 28 minutes. For long-distance travel, the HSR is indeed faster than a car by 6 minutes, but it comes with an extra transportation cost of about NT$150. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taichung to Lakeshore Hotel Taroko?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 60 rental car companies, such as 順大小客車租賃, 友輔租賃, 泰欣租車, available in the Xitun District, Taichung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Taichung (Xitun District) and Lakeshore Hotel Taroko, the estimated cost for a sedan is NT$4300 or NT$7300 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Taichung to Lakeshore Hotel Taroko?

Accepted Answer

If you choose to take a taxi directly, in the Taichung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 聯美汽車行, 龍興計程車行永福站無線車隊, TND皇家多元化計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$7,850 and 9,400, but you could save up to NT$2,000 by booking with Tripool instead. However, when considering the return trip, in Hualien County there are only about 1,010 licensed taxis. This is about 10% of the number of taxis in Taichung City, and its density is just 0.5% of the Taipei/New Taipei metro area, making it 190 times more difficult to hail a cab there. Furthermore, some taxi drivers in Taichung City flat-out refuse to use the meter. Nearly 27% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Taichung to Lakeshore Hotel Taroko in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Taichung City and Hualien County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Does tripool provide child car seats for private transportation service between Taichung to Lakeshore Hotel Taroko?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 7

Can I add a stop location between traveling from Taichung to Lakeshore Hotel Taroko?

Accepted Answer

Passengers can request additional stops for a ride from Taichung to Lakeshore Hotel Taroko. Every 5 km of additional distance for a stop charges NT$200, whether it is along the way or not. It's necessary for the driver's extra time.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	330 mins	320 mins	360-390 mins	335-345 mins
每人價格	NT$2,470/person	NT$2,520/person	NT$1,430/person	NT$2,620-3,130/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price Risk of overcharging

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