Question 1

Is taking the HSR from Taipei Airport (TSA) to Alishan House a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Taipei Airport (TSA) to Alishan House, HSR is quick but pricey. From the earliest departure at 06:26 to the latest at 22:16, there are up to 59 high-speed rail from Taipei to Chiayi each day. Assuming you depart from Taipei Airport (TSA) (Songshan District, Taipei City)  and head to the nearest Taipei HSR station, a taxi ride would cost about NT$300 and take approximately 17 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 25 minutes. Then, take a 73-103-minute (91 min on average) HSR ride from Taipei Station to Chiayi HSR Station. The ticket price is NT$1,080 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 142 minutes with a fare of NT$2,600, you will arrive at your destination at Alishan House (Alishan Township, Chiayi County). The entire journey, including transfers, takes a total of 4 hours and 40 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,810. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,780, and the journey takes 5 hours and 27 minutes. For long-distance travel, the HSR is indeed faster than a car by 47 minutes, but it comes with an extra transportation cost of about NT$120. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taipei Airport (TSA) to Alishan House?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 40 rental car companies, such as 大都會汽車租賃, 溫馨小客車租賃, 菲鈴子, available in the Taipei Airport (TSA) - Songshan District, Taipei City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Taipei Airport (TSA) and Alishan House, the estimated cost for a sedan is NT$4500 or NT$7500 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Taipei Airport (TSA), and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Taipei Airport (TSA) to Alishan House?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Taipei Airport (TSA), such as 彰勝衛星車隊, 仁揚交通, 國聯交通 to try to book a ride. Based on the meter, the estimated fare is between NT$8,340 and 10,000, but you could save up to NT$2,900 by booking with Tripool instead. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 1% of the number of taxis in Taipei City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Taipei Airport (TSA) to Alishan House in terms of both price and service quality.

Question 4

Can I take tripool leaving an airport in Taiwan? Or I can only wait for a quarantine taxi?

Accepted Answer

According to the latest Taiwan government announcement, all international inbound travelers cannot take public transportations but only wait for quarantine taxis. If you go to a quarantine hotel near Taipei, it takes around 5 to 10 minutes to leave the airport. Bad news for passengers who will travel down to Taichung or Kaohsiung, it may take up to one hour to wait for a quarantine taxi at the airport. There is no timeline for when the government will loose the regulation. Our suggestion is staying a hotel near Taipei. It is not only the waiting time at the airport for a taxi is shorter, but always it is easier to find an available room in Taipei. After 14-day quarantine, you are welcome to reserve a ride from the hotel to your home or dormitory. Tripool guarantees to provide private car service from anywhere to everywhere in Taiwan.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taipei Airport (TSA) to Alishan House, it's better to reserve it now to secure the best price.

Question 6

How to estimate the pick-up time for airport transportation service?

Accepted Answer

Generally, international travelers have to reach the airport to check-in at least 2 hours before departure. However, we highly recommend having another 30 minutes buffer time. Taking a ride from Taichung City to Taoyuan Airport, for example, takes 1.5 hours to travel on a regular day. If your flight is 10 AM, it's better to schedule a taxi before 6 AM. After a plane landing, Taiwan citizens may take 30~40 minutes to collect their luggage but 60~90 minutes for foreigners. To avoid extra cost, reserving a taxi one hour later the arrival is ideal.

Question 7

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Alishan House and Taipei Airport (TSA). Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Taipei Airport (TSA) to Alishan House or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	325 mins	-	355-385 mins	330-340 mins
每人價格	NT$1,780/person	NT$1,810/person	NT$1,130/person	NT$2,090-2,500/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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