Question 1

Is taking the HSR from Taipei Dome to TRA Zhongli_Taoyuan Station a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Taipei Dome to TRA Zhongli_Taoyuan Station, HSR is expensive, slow, and involves transfer hassles. From the earliest departure at 06:26 to the latest at 23:00, there are up to 72 high-speed rail from Taipei to Taoyuan each day. Assuming you depart from Taipei Dome (Xinyi District, Taipei City)  and head to the nearest Taipei HSR station, a taxi ride would cost about NT$300 and take approximately 30 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 25 minutes. Then, take a 17-23-minute (21 min on average) HSR ride from Taipei Station to Taoyuan HSR Station. The ticket price is NT$160 per person, followed by a 5-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 1 hour and 21 minutes. Assuming 8 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$240. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$220, and the journey takes 54 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$20 in fares but also waste an additional 27 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taipei Dome to TRA Zhongli_Taoyuan Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), then iRent, which offers one-way rentals in the Taipei, New Taipei, Keelung, Taoyuan, and Hsinchu areas, should be a good fit for you. After registering on the iRent app, you can rent a small car for NT$115-205 per hour (rates vary by weekday/weekend and car model) with an additional charge of NT$3.2 per kilometer. The estimated cost from Taipei Dome to TRA Zhongli_Taoyuan Station is between NT$350 and NT$450. Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Taipei Dome to TRA Zhongli_Taoyuan Station?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Taipei Dome, such as 信義計程車, 大愛衛星車隊, 聯久車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$1,240 and 1,500, but by booking with the Tripool app, you can get a private car service for about a 5-25% discount. Considering all factors, Tripool is your best choice for traveling from Taipei Dome to TRA Zhongli_Taoyuan Station in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taipei Dome to TRA Zhongli_Taoyuan Station, it's better to reserve it now to secure the best price.

Question 5

Do tripool and the drivers provide legal car-hiring services in Taipei City and Taoyuan City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 7

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	55 mins	-	60-85 mins	60-70 mins
每人價格	NT$220/person	NT$240/person	NT$90-110/person	NT$310-380/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Cheap Schedule freedom One-way rental	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved	Inconsistent quality Usually limited to 4 passengers Higher price

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