Question 1

Is taking the HSR from Taoyuan Airport (TPE) to Shangri La Far Eastern Plaza Hotel a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Taoyuan Airport (TPE) to Shangri La Far Eastern Plaza Hotel, HSR is comfortable and quick but pricey. From the earliest departure at 06:49 to the latest at 22:35, there are up to 58 high-speed rail from Taoyuan to Tainan each day. Assuming you depart from Taoyuan Airport (TPE) (Dayuan District, Taoyuan City)  and head to the nearest Taoyuan HSR station, a taxi ride would cost about NT$400 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 72-97-minute (87 min on average) HSR ride from Taoyuan Station to Tainan HSR Station. The ticket price is NT$1,190 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 24 minutes with a fare of NT$300, you will arrive at your destination at Shangri La Far Eastern Plaza Hotel (East District, Tainan City). The entire journey, including transfers, takes a total of 2 hours and 31 minutes. Assuming 7 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$1,390. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,280, and the journey takes 3 hours and 43 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$770. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taoyuan Airport (TPE) to Shangri La Far Eastern Plaza Hotel?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 萬事通租車, 晨驛國際租賃, 翔禾國際企業, available in the Taoyuan Airport (TPE) - Dayuan District, Taoyuan City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Taoyuan Airport (TPE) and Shangri La Far Eastern Plaza Hotel, the estimated cost for a sedan is NT$4100 or NT$7100 for a 9-seater van. This is, of course, cheaper than taking a taxi. However, if Shangri La Far Eastern Plaza Hotel has extensive indoor facilities or the attractions you want to visit are nearby, renting a car for the entire day seems wasteful. Moreover, the rental location may be some distance from Taoyuan Airport (TPE), and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Taoyuan Airport (TPE) to Shangri La Far Eastern Plaza Hotel?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Taoyuan Airport (TPE), such as 大園多元化計程車聯合車隊, 游輝益自營計程車, 大園義交計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$7,360 and 8,800, but you could save up to NT$2,700 by booking with Tripool instead. However, when considering the return trip, in Tainan City there are only about 4,140 licensed taxis. This is about 75% of the number of taxis in Taoyuan City, and its density is just 4.6% of the Taipei/New Taipei metro area, making it 20 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Taoyuan Airport (TPE) to Shangri La Far Eastern Plaza Hotel in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Shangri La Far Eastern Plaza Hotel and Taoyuan Airport (TPE). Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taoyuan Airport (TPE) to Shangri La Far Eastern Plaza Hotel, it's better to reserve it now to secure the best price.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	225 mins	-	255-285 mins	230-240 mins
Price per Person	NT$1,280/person	NT$1,390/person	NT$1,010/person	NT$2,100-2,510/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

Taoyuan Airport (TPE)→Shangri La Far Eastern Plaza Hotel

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