Question 1

Is taking the HSR from Taoyuan to Grand Hi-Lai Kaohsiung a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Taoyuan to Grand Hi-Lai Kaohsiung, HSR is comfortable and quick but pricey. From the earliest departure at 06:49 to the latest at 22:35, there are up to 58 high-speed rail from Taoyuan to Zuoying each day. Assuming you depart from Dayuan District, Taoyuan City and head to the nearest Taoyuan HSR station, a taxi ride would cost about NT$400 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 84-111-minute (101 min on average) HSR ride from Taoyuan Station to Zuoying HSR Station. The ticket price is NT$1,330 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 24 minutes with a fare of NT$300, you will arrive at your destination at Grand Hi-Lai Kaohsiung (Qianjin District, Kaohsiung City). The entire journey, including transfers, takes a total of 2 hours and 50 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,510. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,370, and the journey takes 4 hours and 19 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$560. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taoyuan to Grand Hi-Lai Kaohsiung?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 耀富小客車, 悠遊國際租賃, 宥達小客車租賃, available in the Dayuan District, Taoyuan City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Taoyuan (Dayuan District) and Grand Hi-Lai Kaohsiung, the estimated cost for a sedan is NT$4500 or NT$7500 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Taoyuan to Grand Hi-Lai Kaohsiung?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 菓林計程車, 游輝益自營計程車, 大園義交計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$8,410 and 10,100, but you could save up to NT$4,600 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from Taoyuan to Grand Hi-Lai Kaohsiung in terms of both price and service quality.

Question 4

Does tripool offer private car or ride-sharing taxi service from Taoyuan to Grand Hi-Lai Kaohsiung?

Accepted Answer

Tripool only offers private car service, and there is no ride-sharing or carpooling service for now. Except for our driver, there will be no other stranger in the vehicle with you. During the pandemic, our drivers put extra effort into clearing and disinfection.

Question 5

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Taoyuan to Grand Hi-Lai Kaohsiung, it's better to reserve it now to secure the best price.

Question 7

Do tripool and the drivers provide legal car-hiring services in Taoyuan City and Kaohsiung City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	260 mins	170 mins	290-320 mins	265-275 mins
Price per Person	NT$1,370/person	NT$1,510/person	NT$1,130/person	NT$2,100-2,530/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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