Question 1

Is taking the HSR from Taoyuan to Walker Hotel-ZhengYi a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from central Taoyuan to Walker Hotel-ZhengYi. HSR is expensive, slow, and involves transfer hassles. Although there can be up to 74 trains from Taoyuan to Taipei a day, running from the first at 06:49 to the last at 23:40, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Dayuan District, Taoyuan City and head to the nearest Taoyuan HSR station, a taxi ride would cost about NT$400 and take approximately 20 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 16-22-minute (20 min on average) HSR ride from Taoyuan Station to Taipei HSR Station. The ticket price is NT$160 per person, followed by a 15-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 10 minutes with a fare of NT$200, you will arrive at your destination at Walker Hotel-ZhengYi (Sanzhong District, New Taipei City). The entire journey, including transfers, takes a total of 1 hour and 20 minutes. Assuming 2 people traveling together, the average cost per person for the HSR and transfers is NT$460. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$460, and the journey takes 40 minutes. If your time is valuable or you are enjoying a meaningful trip with your family, taking the HSR—and wasting an extra 40 minutes—may not be the best choice. If you are traveling alone, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Taoyuan to Walker Hotel-ZhengYi?

Accepted Answer

Although you can choose to rent a car to drive from Taoyuan to Walker Hotel-ZhengYi, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between Taoyuan and Walker Hotel-ZhengYi or rent the car for multiple days. In this case, the estimated cost starts at NT$2100 for a sedan and NT$5100 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the hotel.

Question 3

Would it be economical to take a taxi from Taoyuan to Walker Hotel-ZhengYi?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 游輝益自營計程車, 大園義交計程車, 大園多元化計程車聯合車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$1,035 and 1,200, but by booking with the Tripool app, you can get a private car service for about a 10-25% discount. Considering all factors, Tripool is your best choice for traveling from Taoyuan to Walker Hotel-ZhengYi in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 6

Do tripool and the drivers provide legal car-hiring services in Taoyuan City and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	40 mins	80 mins	70-100 mins	45-55 mins
每人價格	NT$460/person	NT$460/person	NT$1,050/person	NT$520-600/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	On your schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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