Question 1

Is taking the HSR from TRA Chiayi Station to HSR Changhua Station a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from TRA Chiayi Station to HSR Changhua Station, HSR is quick but pricey and involves transfer hassles. However, from the first train at 06:21 to the last train at 23:27, there are only up to 28 HSR trains from Chiayi to Changhua a day. If your schedule is tight or you might miss the last train, you should consider booking a private transfer. Assuming you depart from TRA Chiayi Station (West District, Chiayi City)  and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$400 and take approximately 23 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 21-24-minute (21 min on average) HSR ride from Chiayi Station to Changhua HSR Station. The ticket price is NT$250 per person, followed by a 5-minute walk to exit the station. The entire journey, including transfers, takes a total of 1 hour and 4 minutes. Assuming 6 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$380. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$370, and the journey takes 1 hour and 13 minutes. For long-distance travel, the HSR is indeed faster than a car by 9 minutes, but it comes with an extra transportation cost of about NT$60. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from TRA Chiayi Station to HSR Changhua Station?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Chiayi City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from TRA Chiayi Station to HSR Changhua Station is between NT$1050 and NT$1600 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from TRA Chiayi Station to HSR Changhua Station?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi City area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets near TRA Chiayi Station, such as 大嘉義計程車, 嘉義博愛無線計程車, 嘉義萬全無線計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$1,295 and 1,600. However, when considering the return trip, in Changhua County there are only about 1,640 licensed taxis. Its taxi density is just 3.7% of the Taipei/New Taipei metro area, making it 30 times more difficult to hail a cab there. Although a metered taxi from central TRA Chiayi Station to central HSR Changhua Station might be cheaper, if your group has five people or more, taking two taxis will be more expensive, while choosing Tripool's private car service would be 10-35% cheaper. Considering all factors, Tripool is your best choice for traveling from TRA Chiayi Station to HSR Changhua Station in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from TRA Chiayi Station to HSR Changhua Station, it's better to reserve it now to secure the best price.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Does tripool provide child car seats for private transportation service between TRA Chiayi Station to HSR Changhua Station?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from TRA Chiayi Station to HSR Changhua Station or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	75 mins	-	80-105 mins	80-90 mins
每人價格	NT$370/person	NT$380/person	NT$350-530/person	NT$430-530/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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