Question 1

Is taking the HSR from TRA Tainan Station to Cing Shan Hotel a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from TRA Tainan Station to Cing Shan Hotel. HSR is expensive, slow, and has difficult taxi access. Although there can be up to 60 trains from Tainan to Chiayi a day, running from the first at 06:03 to the last at 23:08, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from TRA Tainan Station (East District, Tainan City)  and head to the nearest Tainan HSR station, a taxi ride would cost about NT$300 and take approximately 24 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 17-20-minute (18 min on average) HSR ride from Tainan Station to Chiayi HSR Station. The ticket price is NT$280 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 142 minutes with a fare of NT$2,600, you will arrive at your destination at Cing Shan Hotel (Alishan Township, Chiayi County). The entire journey, including transfers, takes a total of 3 hours and 24 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$1,250. However, in Tainan City, there are only just over 4,100 licensed taxis. The taxi density is 4.6% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 20 times more difficult than in a major city like Taipei. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Tainan City may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,210, and the journey takes 3 hours and 2 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$40 in fares but also waste an additional 23 minutes on transfers and waiting. Book with Tripool now! If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from TRA Tainan Station to Cing Shan Hotel?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Tainan City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from TRA Tainan Station to Cing Shan Hotel is between NT$2200 and NT$2900 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from TRA Tainan Station to Cing Shan Hotel?

Accepted Answer

If you choose to take a taxi directly, in the Tainan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near TRA Tainan Station, such as 台南計程車 Taxi中華衛星大車隊, 港龍大車隊, 台南包車府城國際 to try to book a ride. Based on the meter, the estimated fare is between NT$2,695 and 3,200. However, in the whole Tainan City, there are only about 4,140 licensed taxis. The taxi density is just 4.6% of that in the Taipei/New Taipei metro area, meaning it is 20 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis are even harder to find in Cing Shan Hotel (in the Chiayi County area), as Chiayi County has only about 325 taxis. It is recommended to plan ahead. Furthermore, some taxi drivers in Tainan City flat-out refuse to use the meter. Nearly 17% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Although a metered taxi from central TRA Tainan Station to central Cing Shan Hotel might be cheaper, if your group has five people or more, taking two taxis will be more expensive; booking a 9-seater van with Tripool could save you up to NT$800. Considering all factors, Tripool is your best choice for traveling from TRA Tainan Station to Cing Shan Hotel in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Do tripool and the drivers provide legal car-hiring services in Tainan City and Chiayi County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Cing Shan Hotel and TRA Tainan Station. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 7

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from TRA Tainan Station to Cing Shan Hotel, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	180 mins	-	185-210 mins	195-210 mins
每人價格	NT$1,210/person	NT$1,250/person	NT$730-970/person	NT$900-1,070/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Risk of no return service Risk of overcharging

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