Question 1

Is taking the HSR from TRA Zhongli_Taoyuan Station to 台中 a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from TRA Zhongli_Taoyuan Station to 台中, HSR is comfortable and quick but pricey. From the earliest departure at 06:49 to the latest at 23:21, there are up to 72 high-speed rail from Taoyuan to Taichung each day. Assuming you depart from TRA Zhongli_Taoyuan Station (Zhongli District, Taoyuan City) , you may walk or take a bus—if available—to Taoyuan HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 15 minutes. Then, take a 30-43-minute (38 min on average) HSR ride from Taoyuan Station to Taichung HSR Station. The ticket price is NT$540 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 17 minutes with a fare of NT$300, you will arrive at your destination at 台中 (Xitun District, Taichung City). The entire journey, including transfers, takes a total of 1 hour and 20 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$640. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$640, and the journey takes 1 hour and 50 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$0. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from TRA Zhongli_Taoyuan Station to 台中?

Accepted Answer

Although you can choose to rent a car to drive from TRA Zhongli_Taoyuan Station to 台中, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. If your daily mileage exceeds 200-400 km, there will be an additional surcharge of NT$100-2,000. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between TRA Zhongli_Taoyuan Station and 台中 or rent the car for multiple days. In this case, the estimated cost starts at NT$2700 for a sedan and NT$5700 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the 台中.

Question 3

Would it be economical to take a taxi from TRA Zhongli_Taoyuan Station to 台中?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near TRA Zhongli_Taoyuan Station, such as 中壢上好計程車, 大友計程車, 揚洋交通 to try to book a ride. Based on the meter, the estimated fare is between NT$3,085 and 3,700, but you could save up to NT$1,800 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from TRA Zhongli_Taoyuan Station to 台中 in terms of both price and service quality.

Question 4

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 5

Do tripool and the drivers provide legal car-hiring services in Taoyuan City and Taichung City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

Can I call a taxi right away from tripool website?

Accepted Answer

As long as you can choose the date, time, and finish the booking on our website or the app, tripool guarantees our driver will show up. However, tripool is not a ride-hailing yellow cab company. All the reservations have to be pre-booked. If you want to go to 台中 from TRA Zhongli_Taoyuan Station, the soonest is finishing the booking four hours in advance.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	110 mins	-	140-170 mins	115-125 mins
Price per Person	NT$640/person	NT$640/person	NT$900/person	NT$1,030-1,230/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	On your schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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