Question 1

Is taking the HSR from Alishan Kaofeng Hotel to Kenting a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Alishan Kaofeng Hotel to Kenting, HSR is expensive, slow, and has difficult taxi access. From the earliest departure at 06:59 to the latest at 23:30, there are up to 60 high-speed rail from Chiayi to Zuoying each day. Assuming you depart from Alishan Kaofeng Hotel (Alishan Township, Chiayi County)  and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$2,600 and take approximately 142 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 29-31-minute (30 min on average) HSR ride from Chiayi Station to Zuoying HSR Station. The ticket price is NT$410 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 144 minutes with a fare of NT$3,600, you will arrive at your destination at Kenting (Hengchun Township, Pingtung County). The entire journey, including transfers, takes a total of 5 hours and 41 minutes. Assuming 2 people traveling together, the average cost per person for the HSR and transfers is NT$3,510. However, in Chiayi County, there are only just over 300 licensed taxis. The taxi density is 0.4% of that in the Taipei/New Taipei metro area. In other words, hailing a taxi on the spot is 200 times more difficult than in a major city like Taipei, and since Alishan Kaofeng Hotel is not located in a downtown area, it may be impossible to find a taxi at all. Even if you are lucky enough to hail a cab, a minority of taxi drivers in Chiayi County may not use the meter, and might overcharge or take detours, especially with passengers who appear to be from out of town. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$3,360, and the journey takes 5 hours and 4 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$150 in fares but also waste an additional 37 minutes on transfers and waiting. Book with Tripool now! If you are traveling alone, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Alishan Kaofeng Hotel to Kenting?

Accepted Answer

If you are considering renting a car, unfortunately, there are likely no rental companies in the vicinity of Alishan Kaofeng Hotel. If you do not want to spend extra time traveling to a nearby city to rent a car, nor spend a large sum of money on a taxi to Kenting, then a direct Tripool private car is your best option.

Question 3

Would it be economical to take a taxi from Alishan Kaofeng Hotel to Kenting?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi County area, you can use apps to hail a cab from 55688 Taiwan Taxi. Based on the meter, the estimated fare is between NT$5,275 and 7,900, but you could save up to NT$1,200 by booking with Tripool instead. But if you cannot book in advance or prefer to hail a cab on the spot, be aware that in the whole Chiayi County, there are only about 330 licensed taxis. The taxi density is just 0.4% of that in the Taipei/New Taipei metro area, meaning it is 200 times more difficult to hail a cab on the spot compared to Taipei or New Taipei. If you plan to make a return trip on the same or next day, be aware that taxis are even harder to find in Kenting (in the Pingtung County area), due to limited taxi services in the area. It is recommended to plan ahead. Furthermore, some taxi drivers in Chiayi County flat-out refuse to use the meter. Nearly 47% of them will try to negotiate the fare on the spot—often asking far above the standard rate. If you’re not familiar with local pricing, you are an easy target. To avoid getting ripped off, it is strongly advised to book online in advance. Considering all factors, Tripool is your best choice for traveling from Alishan Kaofeng Hotel to Kenting in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Chiayi County and Pingtung County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Alishan Kaofeng Hotel to Kenting, it's better to reserve it now to secure the best price.

Question 6

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Alishan Kaofeng Hotel to Kenting, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	305 mins	-	No rental cars in this area	320-335 mins
Price per Person	NT$3,360/person	NT$3,510/person	N/A	NT$2,640-3,950/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	No rental cars in this area	Inconsistent quality Risk of no return service Risk of overcharging

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