Question 1

Is taking the HSR from Chiayi City to Jiufen a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Chiayi City to Jiufen, HSR is quick but pricey. From the earliest departure at 06:21 to the latest at 22:32, there are up to 59 high-speed rail from Chiayi to Taipei each day. Assuming you depart from West District, Chiayi City and head to the nearest Chiayi HSR station, a taxi ride would cost about NT$400 and take approximately 25 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 67-101-minute (89 min on average) HSR ride from Chiayi Station to Taipei HSR Station. The ticket price is NT$1,080 per person, followed by a 15-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 57 minutes with a fare of NT$1,600, you will arrive at your destination at Jiufen (Ruifang District, New Taipei City). The entire journey, including transfers, takes a total of 3 hours and 19 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,580. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,400, and the journey takes 3 hours and 56 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$720. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Chiayi City to Jiufen?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 5 rental car companies, such as 華通租賃, 阿里山國際通運, 仟捷租賃, available in the West District, Chiayi City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Chiayi City (West District) and Jiufen, the estimated cost for a sedan is NT$4000 or NT$7000 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Jiufen, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Chiayi City to Jiufen?

Accepted Answer

If you choose to take a taxi directly, in the Chiayi City area, you can use apps to hail a cab from 55688 Taiwan Taxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 嘉義萬全無線計程車, 嘉義博愛無線計程車, 大嘉義高鐵車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$5,735 and 6,900, but you could save up to NT$1,300 by booking with Tripool instead. A word of caution regarding transportation: In a remote area like Jiufen, taxis do not patrol for passengers. They are generally stationed at specific locations or operate on a dispatch-only basis. This means you will need to book one through a mobile app or by calling a taxi company, and should be prepared for a potentially long wait for it to arrive. Considering all factors, Tripool is your best choice for traveling from Chiayi City to Jiufen in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Jiufen and Chiayi City. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

Does tripool provide child car seats for private transportation service between Chiayi City to Jiufen?

Accepted Answer

According to the law in Taiwan, all passengers have to fasten seat belts, no matter what ages they are. For a baby below 4-year-old or a young child who cannot comfortably be on the seat with a seat belt, it is necessary to use a car seat or a safety booster. There is a check box for renting a baby car seat or a child safety booster on the check-out page. Each rental fee is NT$300. If you need multiple car seats/boosters or you need an infant car seat, please check with our online customer service first. Tripool encourages parents to bring their car seats and boosters, and, of course, it is free of charge.

Question 6

Do tripool and the drivers provide legal car-hiring services in Chiayi City and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Chiayi City to Jiufen or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	235 mins	200 mins	265-295 mins	240-250 mins
Price per Person	NT$1,400/person	NT$1,580/person	NT$1,000/person	NT$1,440-1,730/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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