Question 1

Is taking the HSR from Cosmos Hotel Taipei to TRA Hualien Station a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Cosmos Hotel Taipei to TRA Hualien Station. HSR is expensive and slow. Although there can be up to 103 trains from Taipei to Nangang a day, running from the first at 07:12 to the last at 23:52, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Cosmos Hotel Taipei (Zhongzheng District, Taipei City) , you may walk or take a bus—if available—to Taipei HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 25 minutes. Then, take a 7-9-minute (8 min on average) HSR ride from Taipei Station to Nangang HSR Station. The ticket price is NT$40 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 224 minutes with a fare of NT$5,200, you will arrive at your destination at TRA Hualien Station (Hualien City, Hualien County). The entire journey, including transfers, takes a total of 4 hours and 27 minutes. Assuming 5 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$2,120. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,360, and the journey takes 3 hours and 50 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$760 in fares but also waste an additional 37 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Cosmos Hotel Taipei to TRA Hualien Station?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 30 rental car companies, such as 旅見小客車租賃, 台火開發, 萬豪國際租賃, available in the Cosmos Hotel Taipei - Zhongzheng District, Taipei City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Cosmos Hotel Taipei and TRA Hualien Station, the estimated cost for a sedan is NT$3000 or NT$6000 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you are going to TRA Hualien Station to take public transport elsewhere, renting a car for the whole day and paying for parking at the station is not cheap. Moreover, the rental location may be some distance from Cosmos Hotel Taipei, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Cosmos Hotel Taipei to TRA Hualien Station?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Cosmos Hotel Taipei, such as 廣利交通, 多元化計程車, 新風交通 to try to book a ride. Based on the meter, the estimated fare is between NT$4,265 and 5,100. However, when considering the return trip, in Hualien County there are only about 1,010 licensed taxis. This is about 3% of the number of taxis in Taipei City, and its density is just 0.5% of the Taipei/New Taipei metro area, making it 190 times more difficult to hail a cab there. Although a metered taxi from central Cosmos Hotel Taipei to central TRA Hualien Station might be cheaper, if your group has five people or more, taking two taxis will be more expensive; booking a 9-seater van with Tripool could save you up to NT$1,800. Considering all factors, Tripool is your best choice for traveling from Cosmos Hotel Taipei to TRA Hualien Station in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Taipei City and Hualien County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 7

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Cosmos Hotel Taipei to TRA Hualien Station or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	230 mins	-	260-290 mins	235-245 mins
Price per Person	NT$1,360/person	NT$2,120/person	NT$1,200/person	NT$1,710-2,040/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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