Question 1

Is taking the HSR from Han Hsien International Hotel to Alishan Visitor Center a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Han Hsien International Hotel to Alishan Visitor Center, HSR is expensive and slow. From the earliest departure at 05:50 to the latest at 22:55, there are up to 60 high-speed rail from Zuoying to Chiayi each day. Assuming you depart from Han Hsien International Hotel (Lingya District, Kaohsiung City)  and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$300 and take approximately 32 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 30-35-minute (31 min on average) HSR ride from Zuoying Station to Chiayi HSR Station. The ticket price is NT$410 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 142 minutes with a fare of NT$2,600, you will arrive at your destination at Alishan Visitor Center (Alishan Township, Chiayi County). The entire journey, including transfers, takes a total of 3 hours and 50 minutes. Assuming 5 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$1,570. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,180, and the journey takes 3 hours and 32 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$390 in fares but also waste an additional 18 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Han Hsien International Hotel to Alishan Visitor Center?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 20 rental car companies, such as 富麒事業, 洪嘉小客車租賃, 隆韻國際聯合, available in the Han Hsien International Hotel - Lingya District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Han Hsien International Hotel and Alishan Visitor Center, the estimated cost for a sedan is NT$3000 or NT$6000 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Alishan Visitor Center, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from Han Hsien International Hotel, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return. If your group has more than four people or has large luggage, renting a 9-seater van will be too expensive. It would be better to book a chauffeured service to avoid the hassle of unfamiliar roads or driving a large vehicle. A Tripool ride from Han Hsien International Hotel to Alishan Visitor Center costs only NT$5,879 for a van!

Question 3

Would it be economical to take a taxi from Han Hsien International Hotel to Alishan Visitor Center?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Han Hsien International Hotel, such as 大發衛星大車隊, 中華日光交通, 安全計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$3,535 and 4,200. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 3% of the number of taxis in Kaohsiung City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Although a metered taxi from central Han Hsien International Hotel to central Alishan Visitor Center might be cheaper, if your group has five people or more, taking two taxis will be more expensive; booking a 9-seater van with Tripool could save you up to NT$1,200. Considering all factors, Tripool is your best choice for traveling from Han Hsien International Hotel to Alishan Visitor Center in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Han Hsien International Hotel to Alishan Visitor Center, it's better to reserve it now to secure the best price.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 7

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 8

Is tripool available at midnight between Han Hsien International Hotel and Alishan Visitor Center?

Accepted Answer

Passengers can hire a driver on tripool website and app from your doorstep to anywhere accessible by a vehicle. Whether daytime, nighttime, or even midnight, we guarantee there will be a car waiting for you at the pickup location as making a reservation one day before by 6 pm.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	210 mins	-	240-270 mins	215-225 mins
Price per Person	NT$1,180/person	NT$1,570/person	NT$1,200/person	NT$1,420-1,680/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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