Question 1

Is taking the HSR from Hilton Taipei Sinban to Wulai a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from Hilton Taipei Sinban to Wulai. HSR is expensive, slow, and involves transfer hassles. Although there can be up to 61 trains from Banqiao to Taoyuan a day, running from the first at 06:34 to the last at 23:08, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from Hilton Taipei Sinban (Banqiao District, New Taipei City) , you may walk or take a bus—if available—to Banqiao HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 11-13-minute (13 min on average) HSR ride from Banqiao Station to Taoyuan HSR Station. The ticket price is NT$130 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 80 minutes with a fare of NT$2,000, you will arrive at your destination at Wulai (Fuxing District, Taoyuan City). The entire journey, including transfers, takes a total of 1 hour and 58 minutes. Assuming one person traveling alone, the total transportation cost is NT$2,130. In contrast, if you use Tripool for a door-to-door private car service, it will only cost NT$1,450, and the journey takes 1 hour and 7 minutes. Choosing the HSR over a private charter will not only cost at least an extra NT$680 in fares but also waste an additional 51 minutes on transfers and waiting. Book with Tripool now!

Question 2

Is it advisable to rent a car and drive from Hilton Taipei Sinban to Wulai?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the New Taipei City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Hilton Taipei Sinban to Wulai is between NT$850 and NT$1400 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Hilton Taipei Sinban to Wulai?

Accepted Answer

If you choose to take a taxi directly, in the New Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Hilton Taipei Sinban, such as 永達交通, 新北市第一計程車, 皇冠大車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$1,015 and 1,200. A word of caution regarding transportation: In a remote area like Wulai, taxis do not patrol for passengers. They are generally stationed at specific locations or operate on a dispatch-only basis. This means you will need to book one through a mobile app or by calling a taxi company, and should be prepared for a potentially long wait for it to arrive. Although a metered taxi from central Hilton Taipei Sinban to central Wulai might be cheaper, if your group has five people or more, taking two taxis will be more expensive, while choosing Tripool's private car service would be 5-25% cheaper. Considering all factors, Tripool is your best choice for traveling from Hilton Taipei Sinban to Wulai in terms of both price and service quality.

Question 4

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from Hilton Taipei Sinban to Wulai, it's better to reserve it now to secure the best price.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

How can I book a private car? Is it guaranteed that there will be a driver available? What is the latest time that I can reserve a driver?

Accepted Answer

If you are looking for a private car or a taxi from Hilton Taipei Sinban to Wulai, input the pick-up and drop-off locations (or addresses) on our website. You will get an actual quote in just three seconds. Follow the yellow buttons, fill up your travel information, and choose the payment methods. Once you get the order ID, you will get an SMS and a confirmation email, and your order is all set. We will provide the driver's contact and the car information one day before the ride at 8 PM. We will fulfill your reservation 100%, guaranteeing that our driver will show up. It's recommended to finish the booking one day before noon. Tripool still accepts orders by 6 PM if you have an urgent request, and the latest order can come in by four hours in advance.

Question 7

Can I request a refund for the cancelation of a ride from Hilton Taipei Sinban to Wulai?

Accepted Answer

Passengers can request free cancelation one day before by noon. 100% refundable for any reason. Just send us an email or fill up the cancelation form. No additional administration fee is guaranteed.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	65 mins	-	70-95 mins	70-80 mins
Price per Person	NT$1,450/person	NT$2,130/person	NT$850-1,400/person	NT$1,020-1,200/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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