Question 1

Is taking the HSR from Hotel Kuva Chateau to Lavender Cottage - Hsinchu a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from Hotel Kuva Chateau to Lavender Cottage - Hsinchu, HSR is affordable but time-consuming and involves transfer hassles. From the earliest departure at 06:49 to the latest at 23:21, there are up to 61 high-speed rail from Taoyuan to Hsinchu each day. Assuming you depart from Hotel Kuva Chateau (Zhongli District, Taoyuan City) , you may walk or take a bus—if available—to Taoyuan HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 15 minutes. Then, take a 9-11-minute (10 min on average) HSR ride from Taoyuan Station to Hsinchu HSR Station. The ticket price is NT$130 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 47 minutes with a fare of NT$900, you will arrive at your destination at Lavender Cottage - Hsinchu (Jianshi Township, Hsinchu County). The entire journey, including transfers, takes a total of 1 hour and 17 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$430. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,090, and the journey takes 1 hour and 14 minutes. Although taking the HSR saves money compared to a private car, it requires an additional 3 minutes of travel time. So, if you are on a business trip and your time runs like a stock ticker, or a traveler wanting to get home quickly late at night, spending a little extra money can make your journey much more comfortable. Furthermore, if you have more people in your group, the average cost per person drops significantly when you book with Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hotel Kuva Chateau to Lavender Cottage - Hsinchu?

Accepted Answer

If you have a Taiwanese driver's license, are confident in your driving skills, and you do not need to rest in the car (since you will be the one driving), and most importantly, if you plan to make a same-day round trip, then iRent, which allows you to pick up and drop off a car on the street in the Taoyuan City area, is likely your cheapest option. After registering on the iRent app, you can rent a small car for NT$115-205 per hour with an additional charge of NT$3.2 per kilometer. The estimated cost from Hotel Kuva Chateau to Lavender Cottage - Hsinchu is between NT$950 and NT$1450 (the price difference depends on weekday/weekend rates, car model, and how soon you make the return trip after reaching your destination). Although the estimate already includes potential eTag tolls and a roadside parking fee of NT$40 per hour, you are responsible for any additional car insurance and potential traffic fines. Furthermore, iRent by Hotai only offers basic models like the Toyota Yaris, Prius C, and Vios—functional, yes, but far from the comfort you'd expect for anything beyond a grocery run. If your group has more than four people, larger 7-seater or 9-seater vehicles are not available. Moreover, the most common complaint about self-service car-sharing services is the vehicle's condition; you might open the door to find trash left by the previous user or unrepaired dents. Every rental feels like opening a blind box—sometimes fine, sometimes frustrating. Additionally, you might occasionally face issues like the previous user not returning the car on time for your reservation, or being unable to find a parking spot when you need to return it. This poses a significant risk for those in a hurry or traveling with other passengers. Finally, while picking up and dropping off the car on the street seems convenient, it is restricted to specific operational zones. The available parking spots may still be some distance away from your actual departure or arrival point, making it very inconvenient in rainy weather or when carrying luggage.

Question 3

Would it be economical to take a taxi from Hotel Kuva Chateau to Lavender Cottage - Hsinchu?

Accepted Answer

If you choose to take a taxi directly, in the Taoyuan City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near Hotel Kuva Chateau, such as 零距離網路派車, 大友計程車, 中壢計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$1,260 and 1,500. However, when considering the return trip, in Hsinchu County there are only about 730 licensed taxis. This is about 15% of the number of taxis in Taoyuan City, and its density is just 1.3% of the Taipei/New Taipei metro area, making it 80 times more difficult to hail a cab there. Although a metered taxi from central Hotel Kuva Chateau to central Lavender Cottage - Hsinchu might be cheaper, you still face the risk of not being able to find a cab—or ending up with a driver who refuses to use the meter. If your group has more than four people, splitting into two taxis is inconvenient. In this case, Tripool, which offers pre-booking and reliable quality, might be a more suitable option for you. Considering all factors, Tripool is your best choice for traveling from Hotel Kuva Chateau to Lavender Cottage - Hsinchu in terms of both price and service quality.

Question 4

Does tripool provide charter tour services? Is there a price list that I can check first?

Accepted Answer

Tripool provides private day tours and charter services all around the island, including Lavender Cottage - Hsinchu and Hotel Kuva Chateau. Tourists are welcome to choose from point-to-point transportation service to 2~12 hours private trip service. The price is 100% transparent without any hidden fee. What you see on the website/app is the actual price. There is no need to email us or even make a phone call to verify. The full-day service price may not be lower than other providers. But if you only need a few hours or just a one-way transfer service, we can guarantee that our price is the most competitive in the market and tripool is the best choice. We offer 5-seater sedans, SUVs, and 9-seater vans. If your group is more than 9, we can arrange a bigger bus for you.

Question 5

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in Taoyuan City and Hsinchu County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	75 mins	-	80-105 mins	80-90 mins
Price per Person	NT$1,090/person	NT$430/person	NT$320-480/person	NT$420-500/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating Cheap	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Longer total travel time	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

Hotel Kuva Chateau→Lavender Cottage - Hsinchu

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