Question 1

Is taking the HSR from Hsinchu City to Unique Hotel - Smile 73 Hotel a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Hsinchu City to Unique Hotel - Smile 73 Hotel, HSR is expensive and slow. From the earliest departure at 06:36 to the latest at 23:12, there are up to 62 high-speed rail from Hsinchu to Nangang each day. Assuming you depart from East District, Hsinchu City and head to the nearest Hsinchu HSR station, a taxi ride would cost about NT$400 and take approximately 30 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 42-48-minute (45 min on average) HSR ride from Hsinchu Station to Nangang HSR Station. The ticket price is NT$330 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 290 minutes with a fare of NT$6,600, you will arrive at your destination at Unique Hotel - Smile 73 Hotel (Guangfu Township, Hualien County). The entire journey, including transfers, takes a total of 6 hours and 26 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$2,080. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$2,070, and the journey takes 5 hours and 56 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$10 in fares but also waste an additional 30 minutes on transfers and waiting. Book with Tripool now! If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Hsinchu City to Unique Hotel - Smile 73 Hotel?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 15 rental car companies, such as 東宜生活事業, 順新租車, 國進小客車租賃, available in the East District, Hsinchu City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Hsinchu City (East District) and Unique Hotel - Smile 73 Hotel, the estimated cost for a sedan is NT$4000 or NT$7000 for a 9-seater van. This is, of course, cheaper than taking a taxi. However, if Unique Hotel - Smile 73 Hotel has extensive indoor facilities or the attractions you want to visit are nearby, renting a car for the entire day seems wasteful. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Hsinchu City to Unique Hotel - Smile 73 Hotel?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 金立衛星車隊, 佳富車行, 紅帥衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$7,170 and 8,600, which is not significantly different from Tripool. By comparison, Tripool offers a fixed, transparent fare that will not change due to traffic or detours. However, when considering the return trip, in Hualien County there are only about 1,010 licensed taxis. Its taxi density is just 0.5% of the Taipei/New Taipei metro area, making it 190 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Hsinchu City to Unique Hotel - Smile 73 Hotel in terms of both price and service quality.

Question 4

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 5

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in Hsinchu City and Hualien County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

How to book a hotel at the lowest price in Taiwan?

Accepted Answer

Fewer travelers book hotels through traditional travel agents, and most go through OTAs (online travel agents). It is easy to filter areas, prices, types of rooms, special needs on OTAs' websites. Still, customers can also get a 20~40% discount compared to hotels' official websites. The most popular OTAs in Taiwan are Booking.com, Agoda.com, Hotels.com, Expedia.com, and Trip.com. In general, travelers can make reservations on websites or apps. Once finishing the online payment, everything is set, and there is not necessary to double-check the reservation by phone. However, some hotels may oversell their rooms on multiple platforms. To avoid being rejected by hotels once you arrive, choose high-rated hotels with more reviews online or make a phone call to hotels to confirm again. For B&Bs (also called minsus), locals prefer to book rooms through B&Bs' websites or contact the hosts directly. Sometimes, the price is better than OTAs. The downside is that their websites don't accept foreign credit cards or guests have to do wire transfers. If you want to save all these troubles and find decent B&Bs, Airbnb and AsiaYo (a local brand) are the best alternatives.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	355 mins	385 mins	385-415 mins	360-370 mins
每人價格	NT$2,070/person	NT$2,080/person	NT$1,000/person	NT$1,790-2,150/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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