Question 1

Is taking the HSR from TRA Hsinchu Station to 花蓮 a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from TRA Hsinchu Station to 花蓮, HSR is expensive and slow. From the earliest departure at 06:36 to the latest at 23:12, there are up to 62 high-speed rail from Hsinchu to Nangang each day. Assuming you depart from TRA Hsinchu Station (East District, Hsinchu City)  and head to the nearest Hsinchu HSR station, a taxi ride would cost about NT$400 and take approximately 26 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 15 minutes. Then, take a 42-48-minute (45 min on average) HSR ride from Hsinchu Station to Nangang HSR Station. The ticket price is NT$330 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 224 minutes with a fare of NT$5,200, you will arrive at your destination at 花蓮 (Hualien City, Hualien County). The entire journey, including transfers, takes a total of 5 hours and 20 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$2,200. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$2,160, and the journey takes 4 hours and 51 minutes. Choosing the HSR over a private charter will not only cost each person at least an extra NT$40 in fares but also waste an additional 29 minutes on transfers and waiting. Book with Tripool now! If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from TRA Hsinchu Station to 花蓮?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 15 rental car companies, such as 冠易租車, 八達小客車租賃, 丞鈦租賃, available in the TRA Hsinchu Station - East District, Hsinchu City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between TRA Hsinchu Station and 花蓮, the estimated cost for a sedan is NT$3700 or NT$6700 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from TRA Hsinchu Station, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from TRA Hsinchu Station to 花蓮?

Accepted Answer

If you choose to take a taxi directly, in the Hsinchu City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets near TRA Hsinchu Station, such as 龍信交通, 順達計程車, 987白牌計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$6,095 and 7,300, but you could save up to NT$800 by booking with Tripool instead. However, when considering the return trip, in Hualien County there are only about 1,010 licensed taxis. Its taxi density is just 0.5% of the Taipei/New Taipei metro area, making it 190 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from TRA Hsinchu Station to 花蓮 in terms of both price and service quality.

Question 4

Does tripool offer private car or ride-sharing taxi service from TRA Hsinchu Station to 花蓮?

Accepted Answer

Tripool only offers private car service, and there is no ride-sharing or carpooling service for now. Except for our driver, there will be no other stranger in the vehicle with you. During the pandemic, our drivers put extra effort into clearing and disinfection.

Question 5

Can I add a stop location between traveling from TRA Hsinchu Station to 花蓮?

Accepted Answer

Passengers can request additional stops for a ride from TRA Hsinchu Station to 花蓮. Every 5 km of additional distance for a stop charges NT$200, whether it is along the way or not. It's necessary for the driver's extra time.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in Hsinchu City and Hualien County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

Can I call a taxi right away from tripool website?

Accepted Answer

As long as you can choose the date, time, and finish the booking on our website or the app, tripool guarantees our driver will show up. However, tripool is not a ride-hailing yellow cab company. All the reservations have to be pre-booked. If you want to go to 花蓮 from TRA Hsinchu Station, the soonest is finishing the booking four hours in advance.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	290 mins	320 mins	320-350 mins	295-305 mins
Price per Person	NT$2,160/person	NT$2,200/person	NT$1,230/person	NT$2,030-2,430/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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