Question 1

Is taking the HSR from HSR Nangang to Changren Road a good idea?

Accepted Answer

It is not recommended to take the High Speed Rail (HSR) from HSR Nangang to Changren Road. HSR is expensive, slow, and involves transfer hassles. Although there can be up to 90 trains from Nangang to Banqiao a day, running from the first at 06:15 to the last at 22:50, once service ends for the night until early morning, alternative transportation is still required. Assuming you depart from HSR Nangang (Nangang District, Taipei City) , it is about a 10-minute walk to the HSR boarding platform, with an estimated 10 minutes. Then, take a 17-20-minute (18 min on average) HSR ride from Nangang Station to Banqiao HSR Station. The ticket price is NT$70 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 19 minutes with a fare of NT$200, you will arrive at your destination at Changren Road (Xinzhuang District, New Taipei City). The entire journey, including transfers, takes a total of 1 hour and 7 minutes. Assuming 8 people traveling together (and have to split into two taxis), the average cost per person for the HSR and transfers is NT$120. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$120, and the journey takes 38 minutes. If your time is valuable or you are enjoying a meaningful trip with your family, taking the HSR—and wasting an extra 29 minutes—may not be the best choice. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from HSR Nangang to Changren Road?

Accepted Answer

Although you can choose to rent a car to drive from HSR Nangang to Changren Road, the cost can be significant. Rental companies typically charge by the day. A small sedan like a Toyota Yaris or Nissan Kicks starts at NT$1500 per day, while a 9-seater van like a Ford Tourneo or Volkswagen Transporter costs around NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and fines are not included. Since the vast majority of rental companies do not offer one-way rentals, you either need to make a same-day round trip between HSR Nangang and Changren Road or rent the car for multiple days. In this case, the estimated cost starts at NT$2000 for a sedan and NT$5000 for a 9-seater van. Booking a one-way private transfer with the Tripool app is the most affordable and convenient option for traveling to the Changren Road.

Question 3

Would it be economical to take a taxi from HSR Nangang to Changren Road?

Accepted Answer

If you choose to take a taxi directly, in the Taipei City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 七星富貴計程表行, 志陽計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$665 and 800. Although a metered taxi from central HSR Nangang to central Changren Road might be cheaper, if your group has five people or more, taking two taxis will be more expensive; choosing a 9-seater from Tripool can get you a private vehicle and save you up to 40%. Considering all factors, Tripool is your best choice for traveling from HSR Nangang to Changren Road in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

Does tripool offer private car or ride-sharing taxi service from HSR Nangang to Changren Road?

Accepted Answer

Tripool only offers private car service, and there is no ride-sharing or carpooling service for now. Except for our driver, there will be no other stranger in the vehicle with you. During the pandemic, our drivers put extra effort into clearing and disinfection.

Question 6

Do tripool and the drivers provide legal car-hiring services in Taipei City and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 7

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from HSR Nangang to Changren Road, it's better to reserve it now to secure the best price.

Question 8

How can I book a car with a lot of luggage or oversized objects?

Accepted Answer

In common, a 9-seater van can accommodate eight passengers with six 30" luggage. Suppose there are fewer passengers in the car. In that case, our driver can fold down the rear seats. There will be more space for oversized objects, such as surfboards, golf clubs, instruments, foldable bikes, desktop computers, etc. As long as these objects won't block the driver's sight and do no damage to the car body, passengers can put as many luggage and items as they like. But extra charge may be needed. You can find the details in the FAQ section. We suggest measuring the size, telling how many items to our online service first, and making the order afterward.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	40 mins	-	70-100 mins	45-55 mins
Price per Person	NT$120/person	NT$120/person	NT$630/person	NT$170-200/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating	On your schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Takes time and costs more	Extra commute to car pick-up Time restrictions for pick-up and return Costly Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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