Question 1

Is taking the HSR from HSR Zuoying Station to Taipei Zhongshan Hall a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from HSR Zuoying Station to Taipei Zhongshan Hall, HSR is comfortable and quick but pricey. From the earliest departure at 05:50 to the latest at 22:10, there are up to 89 high-speed rail from Zuoying to Taipei each day. Assuming you depart from HSR Zuoying Station (Zuoying District, Kaohsiung City) , it is about a 10-minute walk to the HSR boarding platform, with an estimated 10 minutes. Then, take a 94-134-minute (114 min on average) HSR ride from Zuoying Station to Taipei HSR Station. The ticket price is NT$1,490 per person, followed by a 15-minute walk to exit the station. Depending on the area, you may take a short walk or catch a bus (if available) to reach your final destination. The entire journey, including transfers, takes a total of 2 hours and 29 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,490. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,430, and the journey takes 4 hours and 33 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$240. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from HSR Zuoying Station to Taipei Zhongshan Hall?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 15 rental car companies, such as 傑運租車, 仕儐小客車, 夏日波影租車, available in the HSR Zuoying Station - Zuoying District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between HSR Zuoying Station and Taipei Zhongshan Hall, the estimated cost for a sedan is NT$4500 or NT$7500 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from HSR Zuoying Station, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from HSR Zuoying Station to Taipei Zhongshan Hall?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling the only neighborhood taxi company in Zuoying District, Kaohsiung City, 中華正大車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$6,855 and 8,200, but you could save up to NT$2,500 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from HSR Zuoying Station to Taipei Zhongshan Hall in terms of both price and service quality.

Question 4

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 5

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 6

Why does tripool charge cheaper than other taxis?

Accepted Answer

For regular long-distance travelers, they find Tripool's price may be too low to be good. On the contrary, Tripool has a high standard for selecting drivers and vehicles. Besides dropping drivers who are low rated, we also send mystery shoppers regularly to test drivers' service. Tripool's drivers are not allowed to smoke in the cars, and they have to wear masks all the time during the pandemic. We don't compromise our service for a low cost. Tripool can provide excellent service with 70~80% of the market price because of AI algorithms. We use these to dispatch vehicles to increase efficiency. Tripool can use fewer drivers to serve more travelers, especially in high seasons like Chinese New Year, Christmas, and summer vacation. Fewer drivers mean better quality control. The price on tripool's website and app are dynamic. Generally, the earlier a ride is booked, the lower price it is. Most of all, all booking are 100% refundable as long as the cancelation request is made one day before noon, no matter what the reason is. If you are preparing to go from HSR Zuoying Station to Taipei Zhongshan Hall, it's better to reserve it now to secure the best price.

Question 7

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 8

Can I call a taxi right away from tripool website?

Accepted Answer

As long as you can choose the date, time, and finish the booking on our website or the app, tripool guarantees our driver will show up. However, tripool is not a ride-hailing yellow cab company. All the reservations have to be pre-booked. If you want to go to Taipei Zhongshan Hall from HSR Zuoying Station, the soonest is finishing the booking four hours in advance.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	275 mins	-	305-335 mins	280-290 mins
Price per Person	NT$1,430/person	NT$1,490/person	NT$1,130/person	NT$1,720-2,050/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

HSR Zuoying Station→Taipei Zhongshan Hall

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