Question 1

Is it advisable to rent a car and drive from Kaohsiung Airport (KHH) to Jinzun Surf House?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 5 rental car companies, such as 長野國際租賃, 國立租車, 山林國際租賃, available in the Kaohsiung Airport (KHH) - Xiaogang District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Kaohsiung Airport (KHH) and Jinzun Surf House, the estimated cost for a sedan is NT$3300 or NT$6300 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from Kaohsiung Airport (KHH), and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 2

Would it be economical to take a taxi from Kaohsiung Airport (KHH) to Jinzun Surf House?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc.. Based on the meter, the estimated fare is between NT$4,035 and 4,800. However, when considering the return trip, in Taitung County there are only about 350 licensed taxis. This is about 4% of the number of taxis in Kaohsiung City, and its density is just 0.2% of the Taipei/New Taipei metro area, making it 410 times more difficult to hail a cab there. Although a metered taxi from central Kaohsiung Airport (KHH) to central Jinzun Surf House might be cheaper, if your group has five people or more, taking two taxis will be more expensive, which is not significantly different from Tripool with a 9-seater van. Unlike taxis, you do not need to split into two vehicles, and everyone can depart and arrive at the same time. Considering all factors, Tripool is your best choice for traveling from Kaohsiung Airport (KHH) to Jinzun Surf House in terms of both price and service quality.

Question 3

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 4

Does tripool offer private car or ride-sharing taxi service from Kaohsiung Airport (KHH) to Jinzun Surf House?

Accepted Answer

Tripool only offers private car service, and there is no ride-sharing or carpooling service for now. Except for our driver, there will be no other stranger in the vehicle with you. During the pandemic, our drivers put extra effort into clearing and disinfection.

Question 5

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Taitung County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Question 8

Where should I choose as a pick-up or a drop-off location if going to Jinzun Surf House from Kaohsiung Airport (KHH)?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	270 mins	No HSR on this route	300-330 mins	275-285 mins
Price per Person	NT$2,050/person	N/A	NT$1,100/person	NT$1,350-1,600/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	-	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
Cons	Pre-booking only No cash	No HSR on this route	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

Kaohsiung Airport (KHH)→Jinzun Surf House

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