Question 1

Is taking the HSR from Kaohsiung to Chiayi Airport (CYI) a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Kaohsiung to Chiayi Airport (CYI), HSR is quick but pricey and involves transfer hassles. From the earliest departure at 05:50 to the latest at 22:55, there are up to 60 high-speed rail from Zuoying to Chiayi each day. Assuming you depart from Sanmin District, Kaohsiung City and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$200 and take approximately 25 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 30-35-minute (31 min on average) HSR ride from Zuoying Station to Chiayi HSR Station. The ticket price is NT$410 per person, followed by a 5-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 18 minutes with a fare of NT$300, you will arrive at your destination at Chiayi Airport (CYI) (Shuishang Township, Chiayi County). The entire journey, including transfers, takes a total of 1 hour and 35 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$540. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$450, and the journey takes 1 hour and 35 minutes. For long-distance travel, the HSR is indeed faster than a car by 2 minutes, but it comes with an extra transportation cost of about NT$360. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung to Chiayi Airport (CYI)?

Accepted Answer

Travelers usually do not choose to rent or drive to Chiayi Airport (CYI). After all, leaving a car parked for multiple days means that parking fees and rental costs become a substantial expense.

Question 3

Would it be economical to take a taxi from Kaohsiung to Chiayi Airport (CYI)?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 有限責任高雄市大高雄計程車, 伍福交通, 大都會衛星車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$2,075 and 2,500, but you could save up to NT$700 by booking with Tripool instead. However, when considering the return trip, in Chiayi County there are only about 330 licensed taxis. This is about 3% of the number of taxis in Kaohsiung City, and its density is just 0.4% of the Taipei/New Taipei metro area, making it 240 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Kaohsiung to Chiayi Airport (CYI) in terms of both price and service quality.

Question 4

If my flight is delayed or canceled, what should I do?

Accepted Answer

If your flight is delayed, you can contact our online customer service. We will try our best to reschedule a car for your new time. But if we don't get a notification from you before landing and the driver has already reached the airport, we cannot guarantee that the rescheduled driver will be on time. You can contact our driver for an early pick-up for early arrival if our driver is available or already waiting at the airport.

Question 5

How to estimate the pick-up time for airport transportation service?

Accepted Answer

Generally, international travelers have to reach the airport to check-in at least 2 hours before departure. However, we highly recommend having another 30 minutes buffer time. Taking a ride from Taichung City to Taoyuan Airport, for example, takes 1.5 hours to travel on a regular day. If your flight is 10 AM, it's better to schedule a taxi before 6 AM. After a plane landing, Taiwan citizens may take 30~40 minutes to collect their luggage but 60~90 minutes for foreigners. To avoid extra cost, reserving a taxi one hour later the arrival is ideal.

Question 6

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Kaohsiung to Chiayi Airport (CYI) or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

Question 7

Is tripool available at midnight between Kaohsiung and Chiayi Airport (CYI)?

Accepted Answer

Passengers can hire a driver on tripool website and app from your doorstep to anywhere accessible by a vehicle. Whether daytime, nighttime, or even midnight, we guarantee there will be a car waiting for you at the pickup location as making a reservation one day before by 6 pm.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	95 mins	95 mins	Overnight parking is expensive	100-110 mins
Price per Person	NT$450/person	NT$540/person	N/A	NT$520-630/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	-	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Overnight parking is expensive	Inconsistent quality Usually limited to 4 passengers Higher price

Kaohsiung→Chiayi Airport (CYI)

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