Question 1

Is taking the HSR from Kaohsiung to OwlStay The Salt a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Kaohsiung to OwlStay The Salt, HSR is quick but pricey. From the earliest departure at 05:50 to the latest at 22:10, there are up to 87 high-speed rail from Zuoying to Nangang each day. Assuming you depart from Zuoying District, Kaohsiung City, you may walk or take a bus—if available—to Zuoying HSR station. Including walking to the platform, buying a ticket, and waiting for the train, it takes at least 20 minutes. Then, take a 105-145-minute (125 min on average) HSR ride from Zuoying Station to Nangang HSR Station. The ticket price is NT$1,530 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 224 minutes with a fare of NT$5,200, you will arrive at your destination at OwlStay The Salt (Hualien City, Hualien County). The entire journey, including transfers, takes a total of 6 hours and 19 minutes. Assuming 3 people traveling together, the average cost per person for the HSR and transfers is NT$3,260. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$2,810, and the journey takes 7 hours and 39 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$1,350. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling with just one other person, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung to OwlStay The Salt?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 15 rental car companies, such as 華王國際租賃, 左營便宜租車, 臺灣艾惟士, available in the Zuoying District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Kaohsiung (Zuoying District) and OwlStay The Salt, the estimated cost for a sedan is NT$4500 or NT$7500 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Kaohsiung to OwlStay The Salt?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling 中華正大車隊 to try to book a ride. Based on the meter, the estimated fare is between NT$6,815 and 8,200. However, when considering the return trip, in Hualien County there are only about 1,010 licensed taxis. This is about 10% of the number of taxis in Kaohsiung City, and its density is just 0.5% of the Taipei/New Taipei metro area, making it 190 times more difficult to hail a cab there. Although a metered taxi from central Kaohsiung to central OwlStay The Salt might be cheaper, if your group has five people or more, taking two taxis will be more expensive; booking a 9-seater van with Tripool could save you up to NT$2,900. Considering all factors, Tripool is your best choice for traveling from Kaohsiung to OwlStay The Salt in terms of both price and service quality.

Question 4

How can I make sure the driver will pick me up? What if the driver doesn't show up?

Accepted Answer

Once the booking process is completed and getting an order ID, the reservation is confirmed. Tripool promises a private car will pick passengers up on time. All the essential information, such as the driver's name, mobile number, car model, and car plate number, will be sent via SMS and email. If the driver is not at the pick-up location, passengers can contact the driver via mobile phone. The driver may be away due to a lack of parking space and waiting nearby. Suppose there is some serious emergency or traffic jam to delay the trip. In that case, tripool will rearrange a driver to reduce passengers' waiting time.

Question 5

Which is the best taxi app in Taiwan? Uber? Grab? Didi? Bolt? Lyft?

Accepted Answer

Among these options, Uber is the only one with broad and reliable coverage in Taiwan, available in major cities such as Taipei, Taichung, and Kaohsiung. Grab does not operate in Taiwan. Didi previously entered the market but has since exited. Bolt has just launched in Taiwan and is currently limited to Taipei. Lyft is not available in Taiwan. If you are choosing among these five, Uber is by far the most practical and widely used option in Taiwan. However, for longer intercity transfers, airport rides, or day trips, tripool is often a better choice—offering transparent pricing, professional drivers, and coverage across Taiwan.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and Hualien County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

Where should I choose as a pick-up or a drop-off location if going to OwlStay The Salt from Kaohsiung?

Accepted Answer

Tripool offers a point-to-point private car service in Taiwan. As long as the destination connects to a road or can be searched on Google Maps, we assure you that a car can send you there. Try inputting your home/office address or a hotel's name in the search bar, and our driver will pick you up punctually and travel to a hotel or an airport with ease.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	460 mins	380 mins	490-520 mins	465-475 mins
每人價格	NT$2,810/person	NT$3,260/person	NT$1,500/person	NT$2,270-2,730/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment Cheap for short trips
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers

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