Question 1

Is taking the HSR from Kaohsiung to TONYX a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Kaohsiung to TONYX, HSR is quick but pricey. From the earliest departure at 06:15 to the latest at 22:10, there are up to 77 high-speed rail from Zuoying to Banqiao each day. Assuming you depart from Sanmin District, Kaohsiung City and head to the nearest Zuoying HSR station, a taxi ride would cost about NT$200 and take approximately 25 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 85-126-minute (105 min on average) HSR ride from Zuoying Station to Banqiao HSR Station. The ticket price is NT$1,460 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 53 minutes with a fare of NT$800, you will arrive at your destination at TONYX (Wulai District, New Taipei City). The entire journey, including transfers, takes a total of 3 hours and 29 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,710. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,600, and the journey takes 4 hours and 55 minutes. For long-distance travel, the HSR is indeed faster, but it comes with an extra transportation cost of about NT$440. Therefore, for those who are not in a major hurry, you may consider a cheaper and door-to-door private transfer option, like Tripool. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Kaohsiung to TONYX?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are about 25 rental car companies, such as 欣興租車, 生活情報科技網路, 錡陞租賃, available in the Sanmin District, Kaohsiung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Kaohsiung (Sanmin District) and TONYX, the estimated cost for a sedan is NT$4700 or NT$7700 for a 9-seater van. This is, of course, cheaper than taking a taxi. But if you only need a one-way trip and will return a day or more later, then renting a car is very inconvenient. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Kaohsiung to TONYX?

Accepted Answer

If you choose to take a taxi directly, in the Kaohsiung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, Line Go, Yoxi, etc., and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 伍福交通, 有限責任高雄市大昌計程車, 好客來計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$7,255 and 8,700, but you could save up to NT$2,300 by booking with Tripool instead. Considering all factors, Tripool is your best choice for traveling from Kaohsiung to TONYX in terms of both price and service quality.

Question 4

Do tripool and the drivers provide legal car-hiring services in Kaohsiung City and New Taipei City?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 5

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 6

How can I book a round trip? Is it cheaper to hire a driver for a return trip?

Accepted Answer

Every order can only reserve one car, and it is easier for passengers to make any change or cancelation. Please make two separate bookings on the website or the app if passengers need a round trip. There is no particular promotion about a round trip for now, but it's welcome to use any coupon for each ride.

Question 7

What car models do tripool offer for hire? Can I rent a 9-seater van?

Accepted Answer

Tripool provides 5-seater sedans, SUVs, and 9-seater vans for private car service. Toyota, Ford, Volkswagen are the most used brands, and there are also a few Lexus, Tesla, and Mercedes-Benz. All vehicles are legal, in good condition, non-smoking, and with up to $5 million insurance. If you have special requests or passengers are more than 8, tripool can arrange a VW Crafter, a 20-seater minibus, or a 40-seater tour bus. Please fill up the request form on our homepage, and we will provide a quote.

Question 8

Is there any regulation or purpose limit for hiring a driver and a car?

Accepted Answer

Whether going from Kaohsiung to TONYX or to anywhere in Taiwan, tripool can be your driver for long-distance traveling. You can reserve a ride online for all kinds of purposes, such as a private day trip, attending a wedding, checking out from a hospital, going hiking/camping, moving, a business trip, picking up your pet, or airport transfer. As long as your reservation is made one day before by 6 pm, tripool guarantees a car for you tomorrow. If you need a receipt for a business trip, you can provide your company's title and tax ID on the checkout page. We will send the receipt which is accepted by the government via email within a week.

項目	tripool 旅步	高鐵	租車	計程車
行程時間	295 mins	210 mins	325-355 mins	300-310 mins
每人價格	NT$1,600/person	NT$1,710/person	NT$1,180/person	NT$1,820-2,180/person
優點	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
缺點	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

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