Question 1

Is taking the HSR from Keelung to Hehuanshan a good idea?

Accepted Answer

To take the High Speed Rail (HSR) from downtown Keelung to Hehuanshan, HSR is quick but pricey. From the earliest departure at 06:15 to the latest at 22:50, there are up to 101 high-speed rail from Nangang to Taichung each day. Assuming you depart from Renai District, Keelung City and head to the nearest Nangang HSR station, a taxi ride would cost about NT$600 and take approximately 30 minutes. After arriving at the HSR station, the time to walk in, purchase tickets, and wait on the platform is about 20 minutes. Then, take a 58-77-minute (68 min on average) HSR ride from Nangang Station to Taichung HSR Station. The ticket price is NT$750 per person, followed by a 10-minute walk to exit the station, wait for a ride at the taxi stand, and after a trip of about 100 minutes with a fare of NT$3,200, you will arrive at your destination at Hehuanshan (Renai Township, Nantou County). The entire journey, including transfers, takes a total of 3 hours and 47 minutes. Assuming 4 people traveling together, the average cost per person for the HSR and transfers is NT$1,700. In contrast, if you use Tripool for a door-to-door private car service, the average cost per person is about NT$1,550, and the journey takes 4 hours and 8 minutes. For long-distance travel, the HSR is indeed faster than a car by 21 minutes, but it comes with an extra transportation cost of about NT$600. Therefore, for those who are not in a major hurry, booking with Tripool is the more cost-effective option. If you are traveling in a group of three or less, you can also consider Tripool's carpooling service to save up to an additional 50% on transportation costs.

Question 2

Is it advisable to rent a car and drive from Keelung to Hehuanshan?

Accepted Answer

If you have a driver's license, do not mind driving yourself, and you do not need to use the travel time to rest in the car, there are only a few rental car companies, such as 駿達小客車租賃, 金鵬達, available in the Renai District, Keelung City area. Typically, car rentals are billed by the day. A small sedan like a Toyota Corolla or Ford Fiesta costs around NT$1500 per day, while a 9-seater van like a Hyundai Staria or Volkswagen Caravelle starts at NT$4500 per day. Extra costs such as fuel (approx. NT$3/km), eTag tolls (approx. NT$1/km), roadside parking (approx. NT$40/hour), insurance, and potential fines are not included. Most rental agreements specify a daily mileage limit of 200-400 km, with surcharges ranging from NT$100 to NT$2,000 for exceeding it. Since the vast majority of rental companies do not offer one-way rentals, assuming you make a same-day round trip between Keelung (Renai District) and Hehuanshan, the estimated cost for a sedan is NT$4000 or NT$7000 for a 9-seater van. This is, of course, cheaper than taking a taxi.  If you plan to sightsee along the way to Hehuanshan, renting a car for the day is certainly convenient and affordable, but it means the driver will not get to relax or fully enjoy the trip. Moreover, the rental location may be some distance from your home/office/starting point, and you must adhere to their business hours for pickup and return. The rental process itself is tedious, often taking an extra 30 minutes for contracts and vehicle inspection. You may even need to refuel the car yourself before returning. If you encounter a dishonest operator, you risk being hit with various unjustified charges upon return.

Question 3

Would it be economical to take a taxi from Keelung to Hehuanshan?

Accepted Answer

If you choose to take a taxi directly, in the Keelung City area, you can use apps to hail a cab from 55688 Taiwan Taxi, Uber, and Yoxi, and if you cannot hail a cab on the street, you can also consider calling taxi fleets, such as 穩泰交通, 建源計程車 to try to book a ride. Based on the meter, the estimated fare is between NT$7,090 and 8,500, but you could save up to NT$2,300 by booking with Tripool instead. However, when considering the return trip, in Nantou County there are only about 340 licensed taxis. This is about 10% of the number of taxis in Keelung City, and its density is just 0.2% of the Taipei/New Taipei metro area, making it 490 times more difficult to hail a cab there. Considering all factors, Tripool is your best choice for traveling from Keelung to Hehuanshan in terms of both price and service quality.

Question 4

What are included in the service fee? Is there any extra charge or hidden fee?

Accepted Answer

The quote on the website and the app already include the car rental fee, driver's fare, cost of gasoline, toll fee, insurance, and tips. Passengers don't have to pay for the driver's meals and accommodation fees. There is no other hidden fee. What passengers see on the website is the actual price.

Question 5

Can I add a stop location between traveling from Keelung to Hehuanshan?

Accepted Answer

Passengers can request additional stops for a ride from Keelung to Hehuanshan. Every 5 km of additional distance for a stop charges NT$200, whether it is along the way or not. It's necessary for the driver's extra time.

Question 6

Will tripool provide a receipt for my booking? Can I use it for employee expense reimbursement?

Accepted Answer

Tripool will send a receipt through the third-party system one week after the ride. If passengers need to claim reimbursement for travel expenses, there is a blank to fill with the company's title and tax ID. It's legal, and there is no extra 5% for the receipt. Once the receipt is received via email, it can be printed out for reimbursement or saved as a PDF.

Question 7

Do tripool and the drivers provide legal car-hiring services in Keelung City and Nantou County?

Accepted Answer

There are many gypsy cabs or illegal taxis in Line and Facebook groups. Their fares are cheap but with many risks. If the cabs are pulled over by polices, passengers cannot continue the trip. If there is an accident, none of the insurance companies will settle a claim. Worst of all, illegal drivers may conduct crimes without any trace. Don't put your life at risk for just saving a few bucks. On the other hand, tripool contracts with legal drivers without any criminal record. All vehicles provide up to $5 million in insurance. The easiest way to distinguish a legal vehicle is the car plate number. Unless the initial character of the car plate number is either T or R, the car is 100% illegal for taxi service.

Question 8

What type of vehicle should I book for a group of more than 9?

Accepted Answer

Some drivers in Line and Facebook groups claim that they can offer private transportation services with a group of more than 8 in a single van, but their services are illegal. According to Taiwan traffic laws, a van can only accommodate nine people maximum, including a driver. Excluding a driver, the maximum number of passengers is 8. If your group is 9 or more and you prefer to travel together in one vehicle, a bus is the only legal option. Some 9-seater van drivers modify their cars and add one or two extra chairs. If these modified vans are detected by the polices on the street, your trip will be terminated immediately. Worst of all, there are additional risks for accidents. And insurance is definitely not covering it. Don't risk your family's and friends' life for a lower price. If your group is no more than 10, we recommend hiring a 9-seater van and a 5-seater sedan. It is cheaper than booking a bus on most occasions. But if your group is more than 12, hiring a bus may be ideal. However, there are few exceptions, such as traveling to mountain areas or narrow lanes. It is better to consult our online service before booking.

Item	tripool	HSR	Car Rental	Taxi
Travel Time	250 mins	225 mins	280-310 mins	255-265 mins
Price per Person	NT$1,550/person	NT$1,700/person	NT$1,000/person	NT$1,770-2,130/person
Pros	1–8 passengers Truly pickup anywhere Ride guaranteed No hidden fees	Comfortable seating No time wasted	Low-cost Flexible schedule	Meets urgent needs No upfront payment
Cons	Pre-booking only No cash	Tickets often sold out in peak season Multiple transfers needed Higher fare	Extra commute to car pick-up Time restrictions for pick-up and return Additional risk involved Requires same-day return or a multi-day rental	Inconsistent quality Usually limited to 4 passengers Higher price

Keelung→Hehuanshan: car rental is the most affordable option

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